Create an asset group in Enterprise Asset Management

Create asset groups to create a logical group of entities that includes assets, locations, and users.

Before you begin

Role required:sn_eam.enterprise_admin or sn_eam.enterprise_asset_manager

Procedure

Navigate to Workspaces > Enterprise Asset Workspace.
From the Enterprise Asset Workspace, open the Enterprise asset estate view.
Select the Asset groups tab.

This tab contains the following subtabs:
- Asset groups: Create and manage asset groups across your organization. This subtab is further classified into the following sites:
  - Unassigned sites: sites not assigned to any asset group.
  - Assigned sites: sites assigned to an asset group.
- Sites: View equipment model entities that are picked up from the Equipment model [cmdb_ci_ot_isa_entity] table. The Equipment model table is a descendant of the Application Service CI [cmdb_ci_service_auto] table.
  
  For more information about sites, see Create a site in the Enterprise Asset Management application.
On the Asset groups subtab, select New.
On the form, fill in the fields.

Field	Description
Name	Name of the asset group.
Service instance	Reference that you can assign to the asset group. This creates a bridge between the CI and the assets.If you assign a reference to the asset group, then the asset group is bound by the reference to the selected Service instance.
Description	Brief description of the asset group.
Parent	Parent group of the asset group.
Location	Specific geographical location of the asset group.
Site	Equipment model entities that are picked up from the Equipment model [cmdb_ci_ot_isa_entity] table.
State	The current state of the asset group. By default, a newly created asset group is in the Build state.
Substsate	The substate of the asset group.
Support group	The group to contact if you encounter any issues with the asset group.
Supported by	The person who can be contacted within the support group for any issues that you may encounter with the asset group.
Department	Department to which the asset group belongs.
Company	Company or organization to which the asset group belongs.
Owned by	Person who has financial ownership of the asset group. This can be different from the person in the Managed by field.
Managed by	Person who maintains the asset group. This can be different from the person in the Owned by field.
Assigned to	Person using or primarily responsible for this asset group. This field is visible when the asset state is In Use.
Assigned	Date on which the asset group was assigned to a user.
Installed	Date on which the asset group was assigned to the person mentioned in the Assigned to field.
Retired date	The date this asset group is retired.
Comments	Any comments to add.

6. Select **Save**.

The asset group record opens with related lists for adding subgroups and assets.

Select the View dependency map icon, [Omitted image "dependency-map-icon.png"] Alt text: View dependency map, next to an asset group, in the Asset groups page, to view the relationship between an asset group, subgroups, and assets.

[Omitted image "dependency-map-graphic.png"] Alt text: Dependency map

If you have the sn_cmdb_user role, you can further drill down by selecting the dependency map icon. For example, in the screenshot, select the dependency map icon on the Surgery Room 1 node to further drill down. Additionally, if you have the app_service_admin role, you can view the Related items contextual panel on the right side of the Dependency map page.

Create an asset subgroup in Enterprise Asset Management
Create a subgroup to add child asset groups to an asset group.
Add assets to an asset group or subgroup
Add existing assets to an asset group or subgroup.

Parent Topic:Create and manage enterprise assets

title	Create an asset group in Enterprise Asset Management
description	Create asset groups to create a logical group of entities that includes assets, locations, and users.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/create-asset-groups-eam.html
release	brazil
product	Enterprise Asset Management
classification	enterprise-asset-management
topic_type	task
last_updated	2026-09-10
reading_time_minutes	3
breadcrumb	Create and manage enterprise assetsManaging enterprise models and assetsEnterprise Asset ManagementAsset Management