Create a labor rate card in Enterprise Asset Workspace

task brazil Updated Sep 10, 2026 1 min read create-eam-labor-rate-card.md
Raw file servicenow.com

Create a labor rate card to capture costs by the time consumed on an hourly basis.

Before you begin

Role required: sn_eam.enterprise_admin or sn_eam.enterprise_asset_manager

About this task

Labor rate cards are included in the base system. Except for the Number field, all other fields on the default labor rate cards are editable. You can't delete any of the base system labor rate cards. The following steps are to create a labor rate card.

Procedure

  1. Navigate to Workspaces > Enterprise Asset Workspace.

  2. From the Enterprise Asset Workspace, open the Admin center view.

  3. From the navigation panel of the Admin center view, navigate to TCO configuration > Labor rate card.

  4. Select New.

  5. On the form, fill in the fields.

    Field Description
    Number A unique number automatically created for each labor rate card.
    Name Name of the labor rate card.
    Rate code Code for each labor rate card.
    Rate type Standard rate type. You can add your own rate types.
    Active Indicates if the labor rate card is being used or not. By default, this check box is selected.
    Short description Short description of the labor rate card.
    Hourly rate The currency code and the cost per hour.
    Set conditions Filter to run on the table selected to determine whether this rate card applies to a given task. This field uses the Condition Count widget to preview what records would be returned by the conditions.
    Description Detailed description of the labor rate card.
  6. Select Save.

    After a labor rate card is created, expense lines are created based on the value in the Use time worked field.

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