Create a catalog request to reclaim enterprise assets

task brazil Updated Sep 10, 2026 1 min read create-enterprise-catalog-request.md

Create a catalog request to efficiently reclaim enterprise assets when an employee leaves an organization or moves to a different role.

Before you begin

Role required: any employee in your organization.

Procedure

Navigate to the Service Catalog application.
On the Service Catalog page, enter Reclaim asset in the Search catalog field on the right-hand side of the page.
Select Reclaim Asset.
On the form, fill in the fields.

Fields	Description
Requested by	The role of the person who is creating this request. Select from the following options: HR Manager User Asset Manager (only if the request is being created by the enterprise_asset-manager role or the asset role)
Requested for	Name of the person for who you are submitting the catalog request.Note: This field is not mandatory if the request is being created by the enterprise_asset_manager role.
Employee separation	Whether the person for who you are submitting the asset reclamation is leaving the organization or moving to a different role.
Asset	Assets assigned to the person for who you are submitting the asset reclamation.
Reclaim date	The date by which you want the asset reclaimed by. You can enter today's date or a date in the future.
Reclaim method	The method you intend to use to collect the assets from the departing employee. You can pick up the assets, the employee can drop them off, or ship them to the organization.
Legal hold method	If the assets need to be kept on hold because of any legal reasons.
Notes/Special instructions	Any instructions that you may want to mention.

5. Select **Submit**.

The enterprise asset reclamation request is created. Once the request is created, the enterprise\_asset\_technician role navigates to the Enterprise Asset Workspace to view the reclamation line and complete the tasks. For more details, see [Close an enterprise asset reclamation request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/close-enteprise-reclamation-request.md).

Parent Topic:Enterprise asset reclamation

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---
title: Create a catalog request to reclaim enterprise assets
description: Create a catalog request to efficiently reclaim enterprise assets when an employee leaves an organization or moves to a different role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/create-enterprise-catalog-request.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Enterprise asset reclamation, Using Service Catalog for Enterprise Asset Management requests and flows, Enterprise Asset Management, Asset Management]
---

# Create a catalog request to reclaim enterprise assets

Create a catalog request to efficiently reclaim enterprise assets when an employee leaves an organization or moves to a different role.

## Before you begin

Role required: any employee in your organization.

## Procedure

1.  Navigate to the Service Catalog application.

2.  On the Service Catalog page, enter `Reclaim asset` in the Search catalog field on the right-hand side of the page.

3.  Select **Reclaim Asset**.

4.  On the form, fill in the fields.

<table id="table_p1x_khn_qrb"><thead><tr><th>

Fields

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Requested by

</td><td>

The role of the person who is creating this request. Select from the following options:

-   **HR**
-   **Manager**
-   **User**
-   **Asset Manager** \(only if the request is being created by the enterprise\_asset-manager role or the asset role\)


</td></tr><tr><td>

Requested for

</td><td>

Name of the person for who you are submitting the catalog request.**Note:** This field is not mandatory if the request is being created by the enterprise\_asset\_manager role.

</td></tr><tr><td>

Employee separation

</td><td>

Whether the person for who you are submitting the asset reclamation is leaving the organization or moving to a different role.

</td></tr><tr><td>

Asset

</td><td>

Assets assigned to the person for who you are submitting the asset reclamation.

</td></tr><tr><td>

Reclaim date

</td><td>

The date by which you want the asset reclaimed by. You can enter today's date or a date in the future.

</td></tr><tr><td>

Reclaim method

</td><td>

The method you intend to use to collect the assets from the departing employee. You can pick up the assets, the employee can drop them off, or ship them to the organization.

</td></tr><tr><td>

Legal hold method

</td><td>

If the assets need to be kept on hold because of any legal reasons.

</td></tr><tr><td>

Notes/Special instructions

</td><td>

Any instructions that you may want to mention.

</td></tr></tbody>
</table>5.  Select **Submit**.

    The enterprise asset reclamation request is created. Once the request is created, the enterprise\_asset\_technician role navigates to the Enterprise Asset Workspace to view the reclamation line and complete the tasks. For more details, see [Close an enterprise asset reclamation request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/close-enteprise-reclamation-request.md).


**Parent Topic:**[Enterprise asset reclamation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/enterprise-asset-reclamation.md)