Create life-cycle definitions for your firmware models

task brazil Updated Sep 10, 2026 1 min read create-lifecycle-firmware-ot.md
Raw file servicenow.com

Manage the complete life cycle of firmware models by adding life-cycle information in the OT Asset Workspace.

Before you begin

Important: The OT Asset Management application must be activated to access the OT Asset Workspace. For details, see Install OT Asset Management from the ServiceNow Store.

Role required: sn_otam.ot_asset_manager

About this task

Note: If the life-cycle phases of your firmware version are defined in the Enterprise Asset Management Content Service, then the life-cycle phase details are automatically populated for that firmware model record.

Procedure

  1. Navigate to Workspaces > OT Asset Workspace > OT model management.

  2. Select the Firmware tab.

  3. Select the firmware model for which you want to add life-cycle details.

  4. Select the Firmware model lifecycles tab.

  5. Select New.

  6. On the form, fill in the fields.

Field

Description

Model

Name of the model. This field is read only.

Lifecycle type

Type of life cycle. The available values are:- Internal

Note: For the Internal life-cycle type, the life-cycle information isn't shared with your ServiceNow instance during the reverse push.

  • Publisher

Lifecycle phase

Phase of the life cycle. The available values are:- General availability

  • End of sale
  • End of support
  • End of extended support
  • End of life

Source

Source of the firmware model.

Risk

Risk associated with the life cycle.

Description

Description of the firmware model.

Phase start date

Start date of the life-cycle phase. This field is required.

Phase end date

End date of the life-cycle phase.

Current lifecycle phase

Option that indicates if it’s the current life cycle of the firmware model.

Active

Option that indicates if the firmware model life cycle is active.

7. Select **Save**.

Result

The life-cyle phase is listed in the Firmware model lifecycles tab.

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