Critical Environment Asset Workspace

---
title: Critical Environment Asset Workspace
description: The Critical Environment Asset Workspace is the intuitive and streamlined user interface of the Enterprise Asset Management for Data Center and Network Asset Management \(DCNAM\) application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/eam-cea-ws.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Enterprise Asset Management for Data Center and Network Asset Management \(DCNAM\), Industry-specific EAM solutions, Enterprise Asset Management, Asset Management]
---

# Critical Environment Asset Workspace

The Critical Environment Asset Workspace is the intuitive and streamlined user interface of the Enterprise Asset Management for Data Center and Network Asset Management \(DCNAM\) application.

## Critical Environment Asset Workspace landscape

The Critical Environment Asset Workspace is a unified medium with multiple views. These views give you comprehensive visibility into your mission-critical facility-based enterprise assets and linear assets so that you can manage them effectively throughout their life cycles.

## Critical Environment Asset Workspace views

The Critical Environment Asset Workspace consists of the following views.\[Omitted image "eam-cea-ws-overview.png"\] Alt text: Overview of the Critical Environment Asset Workspace.

<table id="table_o1x_nck_vgc"><thead><tr><th>

View

</th><th>

Description

</th><th>

Available tabs or lists

</th></tr></thead><tbody><tr><td>

Critical Environment asset overview

</td><td>

View important actions and quick links for active tasks.

</td><td>

None

</td></tr><tr><td>

Asset analytics

</td><td>

Track the Total Cost of Ownership \(TCO\) and overall performance of your facility-based enterprise assets and linear assets.

</td><td>

-   **Overview**
-   **Asset TCO**
-   **Asset performance**
-   **Data Visualizations**

</td></tr><tr><td>

Inventory

</td><td>

View and manage the inventory and stockrooms for your facility-based enterprise assets and linear assets.

</td><td>

-   **Overview**
-   **All stockrooms**
-   **Stock rules**
-   **Transfer orders**
-   **Asset audits**
-   **Loaner asset orders**
-   **RMA orders**
-   **RMA order lines**
-   **Repair orders**
-   **Recall orders**
-   **Reclamation requests**
-   **Resale orders**
-   **Disposal orders**

</td></tr><tr><td>

Critical Environment asset estate

</td><td>

View, create, and manage facility-based enterprise assets and linear assets.

</td><td>

-   **Overview**
-   **Asset indoor map**

**Note:** This tab appears only under the following conditions:

    -   You've installed the Indoor Mapping for Assets application on your ServiceNow instance.
    -   You've configured the option to display the tab.
For more information, see [Track assets using indoor maps in the Enterprise Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/track-enterprise-assets-indoor-maps.md).

-   **Asset groups**
-   **Linear assets**
-   **All assets**
-   **All enterprise**
-   **Facility**
-   **Consumable**

</td></tr><tr><td>

Critical Environment model management

</td><td>

View, create, and manage facility-based enterprise models.

</td><td>

-   **Overview**
-   **All models**
-   **All enterprise**
-   **Facility**

</td></tr><tr><td>

Procurement

</td><td>

View and manage all procurement details and activities, including procurement requests and sourcing tasks.

</td><td>

-   **Overview**
-   **Requests**
-   **Requested items**
-   **Purchase orders**
-   **Receiving slips**
-   **Advance shipment**
-   **Catalog tasks**

</td></tr><tr><td>

Contract and lease management

</td><td>

View, create, and manage contracts for your facility-based enterprise assets and linear assets.

</td><td>

-   **Overview**
-   **All contracts**
-   **Lease contracts**
-   **Leased assets**
-   **Lease-end assets**
-   **Renewals**
-   **Renewal lines**
-   **My contracts**
-   **My contract tasks**
-   **My contract approvals**
-   **Terms and conditions**

</td></tr><tr><td>

Asset operations

</td><td>

Track and manage shipments, stockroom receiving, onboarding, move orders, and calculated model life-cycle templates.

 If you have installed the Enterprise Asset Management for Providers application on your ServiceNow instance, you can also track and manage provider-based RMA response orders and inbound asset orders for Device as a Service \(DaaS\) assets.

</td><td>

-   **Provider**

**Note:** This tab appears only if you've installed the Enterprise Asset Management for Providers application on your ServiceNow instance. For more information on this application, see [Enterprise Asset Management for Providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/eam-providers.md).

-   **Shipment**
-   **Stockroom receiving**
-   **Onboarding**
-   **Moves**
-   **Calculated model lifecycle**

</td></tr><tr><td>

Work management

</td><td>

Create and manage maintenance plans, work orders, and work order tasks.

</td><td>

-   **Overview**
-   **Calibrations and conditions**
-   **My Work**
-   **Maintenance plans**
-   **Work orders**
-   **Work order tasks**
-   **Asset tasks**
-   **Work order templates**
-   **Checklist templates**
-   **My stockroom assets**
-   **My asset pickup tasks**

</td></tr><tr><td>

Admin center

</td><td>

Perform configuration and administrative tasks, including bulk imports and model category creation.

</td><td>

-   **Model and asset tabs**
-   **Model categories**
-   **Model classifications**
-   **Failure and resolution**
-   **Site configuration**
-   **Linear asset types**
-   **Stockroom types**
-   **Bulk import**
-   **Roles-to-class access**
-   **Workflow assignments**
-   **Calibration configuration**
-   **Asset condition configuration**
-   **TCO configuration**
-   **KPI configuration**
-   **Risk configuration**
-   **Other configurations**
-   **Shipping**
-   **Asset knowledge base**
-   **Normalization opt-in**
-   **Product catalog**
-   **Reference lists**

</td></tr></tbody>
</table>**Parent Topic:**[Enterprise Asset Management for Data Center and Network Asset Management \(DCNAM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/eam-dcnam.md)