Components installed with Enterprise Asset Management for Providers

reference brazil Updated Sep 10, 2026 1 min read installed-with-eam-providers.md
Raw file servicenow.com

Several types of components are installed with activation of the com.sn_eam_provider plugin, including user roles, applications, and tables.

Roles installed

Role title [name]

Description

Contains roles

Provider asset manager

[sn_eam_provider.provider_asset_manager]

Manages all DaaS-related activities, including the fulfillment of Return Merchandise Authorization (RMA) requests.

  • sn_eam.asset_manager
  • sn_eam_provider.provider_asset_technician

Provider asset technician

[sn_eam_provider.provider_asset_technician]

Performs tasks related to DaaS assets.

sn_eam.asset_technician

## Applications installed
Name Description
ITAM Common forDaaS (sn_daas_common) Provides asset management services to DaaS providers, vendors, and manufacturers to support their DaaS offerings.

Tables installed

Table

Description

RMA response

[sn_daas_common_rma_response_order]

Information about your RMA response orders, including the originating account and the delivery address.

RMA response order line

[sn_daas_common_rma_response_orderline]

Information about each asset that is associated with your RMA response orders, including the model of the asset.

Inbound asset order

[sn_itam_common_inbound_asset_order]

Information about your inbound asset orders, including the originating account and the delivery address.

Inbound asset order line

[sn_itam_common_inbound_asset_orderline]

Information about each asset that is associated with your inbound asset orders, including the model of the asset.

**Parent Topic:**[Enterprise Asset Management for Providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/eam-providers.md)
Search documentation
Search document titles and file paths on the brazil branch