Integrate with a third-party shipping carrier in the Enterprise Asset Workspace

task brazil Updated Sep 10, 2026 1 min read integrate-shipping-carriers-eam.md
Raw file servicenow.com

Integrate the Enterprise Asset Management application with a third-party shipping carrier so that you can track the real-time status of your enterprise asset shipments.

Before you begin

Role required: sn_eam.enterprise_admin

Procedure

  1. Navigate to Workspaces > Enterprise Asset Workspace.

  2. From the Enterprise Asset Workspace, open the Admin center view.

  3. From the navigation panel of the Admin center view, navigate to Shipping > Carrier integration.

  4. Select New.

  5. On the form, fill in the fields.

Field

Description

Name

Name of the shipping carrier.

Email

Email address of the shipping carrier.

Integration profile

Integration profile that you are using to connect to the third-party shipping carrier application.Note: Integration profiles are automatically created by each shipping carrier.

Status

Status of the shipping carrier.

Phone

Phone number of the shipping carrier.

Website

Third-party website of the shipping carrier.

Company

Company name of the shipping carrier, such as FedEx or UPS.

Notes

Additional notes about the shipping carrier.

6. Select **Save**.

Parent Topic:Managing enterprise asset shipments

Search documentation
Search document titles and file paths on the brazil branch