Create an enterprise asset from the inventory audit screen
Create an enterprise asset record for the scanned asset that doesn't exist in your ServiceNow instance and that is detected when auditing inventory.
Before you begin
Role required: asset, and sn_itam_common.asset_audit_admin, or sn_itam_common.asset_audit_user
About this task
When scanning an asset in the inventory, if a new asset is detected that doesn’t exist in your ServiceNow® instance, you can create a record for it. You can add the asset directly from the audit screen in the ServiceNow Agent app.
Note: This procedure applies when you scan assets for a single scan audit record.
Procedure
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From your mobile device, launch the ServiceNow Agent application.
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On the navigation bar at the bottom of the screen, tap the Enterprise Asset tab.
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Select the stockroom or location audit record.
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Tap Start audit.
Note: This button appears only for the location audit.
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Select Scan.
The Asset scan page is displayed.
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In the Asset tag/Serial number/Model barcode field, enter or scan the asset tag, serial number, or model barcode of the asset.
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Tap Next.
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Select an Aisle and space.
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Select Submit.
The List of assets and models screen is displayed.
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Tap the three dots icon [Omitted image "list-of-assets-and-models-three-dot-icon.png"] Alt text:.
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Tap Create new asset.
[Omitted image "list-of-assets-and-models-screen.png"] Alt text: Create new asset
The Create asset from audit screen is displayed.
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On the form, fill in the following fields.
Model The product model of the asset. Stockroom The stockroom where the asset is available. State The State field value is automatically set to In stock. Change this value as needed. Substate The Substate field value is automatically set to Available. Change this value as needed. Asset Tag Alphanumeric information assigned by your organization to help track the asset. Serial Number Serial number of this asset. MAC address MAC address of the mobile device Note: Depending on the IRE rule configured for the selected Model field value, either Asset Tag, Serial Number, or MAC address field value is required to save the audit record.
For more details on these field descriptions, see Asset fields for enterprise assets.
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Tap Submit.
A confirmation message is displayed on the screen, and the asset record is created.
Result
In the audit results, the New field value is incremented for each new asset scanned in the inventory.
---
title: Create an enterprise asset from the inventory audit screen
description: Create an enterprise asset record for the scanned asset that doesn't exist in your ServiceNow instance and that is detected when auditing inventory.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/inventory-audit-create-asset-eam.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [create an asset, create new asset inventory audit screen]
breadcrumb: [Manage enterprise asset inventory audit using the ServiceNow Agent app, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---
# Create an enterprise asset from the inventory audit screen
Create an enterprise asset record for the scanned asset that doesn't exist in your ServiceNow instance and that is detected when auditing inventory.
## Before you begin
Role required: asset, and sn\_itam\_common.asset\_audit\_admin, or sn\_itam\_common.asset\_audit\_user
## About this task
When scanning an asset in the inventory, if a new asset is detected that doesn’t exist in your ServiceNow® instance, you can create a record for it. You can add the asset directly from the audit screen in the ServiceNow Agent app.
**Note:** This procedure applies when you scan assets for a single scan audit record.
## Procedure
1. From your mobile device, launch the ServiceNow Agent application.
2. On the navigation bar at the bottom of the screen, tap the **Enterprise Asset** tab.
3. Select the stockroom or location audit record.
4. Tap **Start audit**.
**Note:** This button appears only for the location audit.
5. Select **Scan**.
The Asset scan page is displayed.
6. In the **Asset tag/Serial number/Model barcode** field, enter or scan the asset tag, serial number, or model barcode of the asset.
7. Tap **Next**.
8. Select an **Aisle and space**.
9. Select **Submit**.
The List of assets and models screen is displayed.
10. Tap the three dots icon \[Omitted image "list-of-assets-and-models-three-dot-icon.png"\] Alt text:.
11. Tap **Create new asset**.
\[Omitted image "list-of-assets-and-models-screen.png"\] Alt text: Create new asset
The Create asset from audit screen is displayed.
12. On the form, fill in the following fields.
| | |
|---|---|
|Model|The product model of the asset.|
|Stockroom|The stockroom where the asset is available.|
|State|The **State** field value is automatically set to **In stock**. Change this value as needed.|
|Substate|The **Substate** field value is automatically set to **Available**. Change this value as needed.|
|Asset Tag|Alphanumeric information assigned by your organization to help track the asset.|
|Serial Number|Serial number of this asset.|
|MAC address|MAC address of the mobile device|
**Note:** Depending on the IRE rule configured for the selected **Model** field value, either **Asset Tag**, **Serial Number**, or **MAC address** field value is required to save the audit record.
For more details on these field descriptions, see [Asset fields for enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/asset-fields-eam.md).
13. Tap **Submit**.
A confirmation message is displayed on the screen, and the asset record is created.
## Result
In the audit results, the **New** field value is incremented for each new asset scanned in the inventory.
| title | Create an enterprise asset from the inventory audit screen |
| description | Create an enterprise asset record for the scanned asset that doesn't exist in your ServiceNow instance and that is detected when auditing inventory. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/inventory-audit-create-asset-eam.html |
| release | brazil |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | create an assetcreate new asset inventory audit screen |
| breadcrumb | Manage enterprise asset inventory audit using the ServiceNow Agent appManaging enterprise assets and tasks using the Mobile Agent applicationEnterprise Asset ManagementAsset Management |