OT Asset Management
concept brazil Updated Sep 10, 2026 2 min read ot-asset-management.md
Operational Technology (OT) Asset Management is a specialized offering within the suite of Enterprise Asset Management solutions for managing Operational Technology (OT) and Operational Equipment (OE) assets. With OT Asset Management, you can effectively manage the lifecycle of OT and OE assets.
OT Asset Management is a licensable application that helps you to manage assets of the Industrial model category for Operational Technology. The OT Asset Management (com.sn_otam) application is available on the ServiceNow Store. When this application is installed on your ServiceNow instance, the Enterprise Asset Management application also gets installed. For more information, see Install OT Asset Management from the ServiceNow Store.
The OT Asset Management application provides the functionalities, features, and workflows of Enterprise Asset Management that support roles related to Operational Technology.
- Installing OT Asset Management
Install the OT Asset Management application so that you can manage the life cycles of your Operational Technology (OT) assets. You can install the application from either the ServiceNow® Store or the Admin Home page. - Installed with OT Asset Management
Several types of components are installed with activation of the com.sn_otam plugin, including user roles and applications. - OT Asset Workspace
The OT Asset Workspace is the intuitive and streamlined user interface of the OT Asset Management application to manage your Operational Technology (OT) and Operational Equipment (OE) assets. - OT Asset Management licensing
The ServiceNow® platform uses a licensing method where your organization is charged for using the OT Asset Management application. In this licensing model, all assets of the Industrial and Hardwaremodel categories are charged based on the Subscription unit ratio. - Asset and Configuration Item (CI) synchronization for Operational Technology (OT) assets
Maintain synchronization between asset and CI for OT assets through MAC address on the asset and the Network Adapter CI.
Parent Topic:Industry-specific Enterprise Asset Management solutions
Related topics
Enterprise Asset Management for Healthcare
Enterprise Asset Management for Data Center and Network Asset Management (DCNAM)
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--- title: OT Asset Management description: Operational Technology \(OT\) Asset Management is a specialized offering within the suite of Enterprise Asset Management solutions for managing Operational Technology \(OT\) and Operational Equipment \(OE\) assets. With OT Asset Management, you can effectively manage the lifecycle of OT and OE assets. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/ot-asset-management.html release: brazil product: Enterprise Asset Management classification: enterprise-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Industry-specific EAM solutions, Enterprise Asset Management, Asset Management] --- # OT Asset Management Operational Technology \(OT\) Asset Management is a specialized offering within the suite of Enterprise Asset Management solutions for managing Operational Technology \(OT\) and Operational Equipment \(OE\) assets. With OT Asset Management, you can effectively manage the lifecycle of OT and OE assets. OT Asset Management is a licensable application that helps you to manage assets of the Industrial model category for Operational Technology. The OT Asset Management \(com.sn\_otam\) application is available on the ServiceNow Store. When this application is installed on your ServiceNow instance, the Enterprise Asset Management application also gets installed. For more information, see [Install OT Asset Management from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/install-otam.md). The OT Asset Management application provides the functionalities, features, and workflows of Enterprise Asset Management that support roles related to Operational Technology. - **[Installing OT Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/installing-otam.md)** Install the OT Asset Management application so that you can manage the life cycles of your Operational Technology \(OT\) assets. You can install the application from either the ServiceNow® Store or the Admin Home page. - **[Installed with OT Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/installed-with-otam.md)** Several types of components are installed with activation of the com.sn\_otam plugin, including user roles and applications. - **[OT Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/ot-asset-ws-otam.md)** The OT Asset Workspace is the intuitive and streamlined user interface of the OT Asset Management application to manage your Operational Technology \(OT\) and Operational Equipment \(OE\) assets. - **[OT Asset Management licensing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/licensing-ot-asset-management.md)** The ServiceNow® platform uses a licensing method where your organization is charged for using the OT Asset Management application. In this licensing model, all assets of the Industrial and Hardwaremodel categories are charged based on the Subscription unit ratio. - **[Asset and Configuration Item \(CI\) synchronization for Operational Technology \(OT\) assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/asset-ci-sync-ot-assets.md)** Maintain synchronization between asset and CI for OT assets through MAC address on the asset and the Network Adapter CI. **Parent Topic:**[Industry-specific Enterprise Asset Management solutions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/eam-related-apps.md) **Related topics** [Enterprise Asset Management for Healthcare]() [Enterprise Asset Management for Data Center and Network Asset Management \(DCNAM\)]() [Enterprise Asset Management for Providers]()
| title | OT Asset Management |
| description | Operational Technology \(OT\) Asset Management is a specialized offering within the suite of Enterprise Asset Management solutions for managing Operational Technology \(OT\) and Operational Equipment \(OE\) assets. With OT Asset Management, you can effectively manage the lifecycle of OT and OE assets. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/ot-asset-management.html |
| release | brazil |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Industry-specific EAM solutionsEnterprise Asset ManagementAsset Management |