Create configuration values for risk scores

task brazil Updated Sep 10, 2026 1 min read risk-score-config.md
Raw file servicenow.com

Use the Risk Score module to create configuration values for risk score bands.

Before you begin

Before creating configuration values for risk score, ensure that you have added and frozen configuration value for the two vectors: likelihood and impact in the Risk Likelihood and the Risk Impact modules, respectively.

Role required: sn_eam.enterprise_admin

Procedure

  1. Navigate to Workspaces > Enterprise Asset Workspace.

  2. From the Enterprise Asset Workspace, open the Admin center view.

  3. From the navigation panel of the Admin center view, navigate to Risk configuration > Risk score.

  4. Select New.

  5. Fill in the form details.

Field

Description

Start

Start value of the risk score band.

End

End value of the risk score band. The value is automatically populated using the maximum likelihood and impact configuration values.

Label

Label of the risk score band.

Color

Color depicting a risk score band. Following are the values to choose from:- Green

  • Yellow
  • Orange
  • Red
6. Select **Submit**.
Based on the other fields, the **Band name** field is automatically populated.
  1. To add more risk score bands, repeat steps 2-4.

    There should be a minimum of two score band records and a maximum of four.

  2. Select Freeze after you have added the entire risk range.

    To edit the records, select Unfreeze.

Parent Topic:Managing risk in Enterprise Asset Management

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