Acknowledge receipt of an asset through the Core UI

task brazil Updated Sep 10, 2026 1 min read acknowledge-asset-core-ui.md
Raw file servicenow.com

As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

Before you begin

Role required: none

Procedure

  1. Navigate to All > Self-Service > My Requests.

  2. Select the Zero Touch Refresh request.

  3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.

  4. Select Close task.

Result

The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.

Parent Topic:Request and receive assets using the Zero Touch Refresh flow

Related topics

Request a hardware asset refresh through Zero Touch Refresh

Acknowledge receipt of an asset on a mobile device

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