Acknowledge receipt of an asset through the Core UI
task brazil Updated Sep 10, 2026 1 min read acknowledge-asset-core-ui.md
As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.
Before you begin
Role required: none
Procedure
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Navigate to All > Self-Service > My Requests.
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Select the Zero Touch Refresh request.
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In the Zero Touch Refresh Tasks tab, select the Receive asset task.
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Select Close task.
Result
The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.
Parent Topic:Request and receive assets using the Zero Touch Refresh flow
Related topics
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--- title: Acknowledge receipt of an asset through the Core UI description: As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/acknowledge-asset-core-ui.html release: brazil product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Request and receive assets using the Zero Touch Refresh flow, Employee self-service, Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Acknowledge receipt of an asset through the Core UI As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance. ## Before you begin Role required: none ## Procedure 1. Navigate to **All** > **Self-Service** > **My Requests**. 2. Select the Zero Touch Refresh request. 3. In the **Zero Touch Refresh Tasks** tab, select the **Receive asset** task. 4. Select **Close task**. ## Result The state of the Receive asset task of the Zero Touch Refresh request changes to **Closed**. **Parent Topic:**[Request and receive assets using the Zero Touch Refresh flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/request-receive-assets-ztref.md) **Related topics** [Request a hardware asset refresh through Zero Touch Refresh]() [Acknowledge receipt of an asset on a mobile device]()
| title | Acknowledge receipt of an asset through the Core UI |
| description | As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/acknowledge-asset-core-ui.html |
| release | brazil |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Request and receive assets using the Zero Touch Refresh flowEmployee self-serviceUseHardware Asset ManagementIT Asset ManagementAsset Management |