Configure the Manage contract repository agentic workflow for HAM

task brazil Updated Sep 10, 2026 1 min read configure-contract-repo-agentic-workflow-ham.md
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Install the ServiceNow Otto for Contract Management Pro plugin (sn_cm_gen_ai) and activate the generative AI skills to use the Manage contract repository agentic workflow.

Before you begin

Role required: sn_cm_gen_ai.ai_contract_admin

Procedure

  1. Install the ServiceNow Otto for Contract Management Pro plugin (sn_cm_gen_ai).

    For information about the plugin installation process, see Install AI plugins in AI Admin Hub.

  2. Navigate to All > AI Admin Hub > Skills.

  3. Access the AI Skills tab of the AI Admin Hub console.

  4. Navigate to Employee > CM Pro.

  5. Select the Activate skill tab on the skill that you want to activate.

  6. In the skill guided setup, configure the use cases and other mappings for the Contract obligation extraction and Contract metadata extraction skills.

  7. In the Define access page, select Save and continue.

  8. In the Review and activate page, select Activate.

Result

When a warranty, maintenance, lease, or purchase contract record is created, the Initiate contract extraction button is displayed on the contract form.

Parent Topic:Integrations and advanced configuration

Related topics

Hardware Asset Management integration with Contract Management Pro

Manage contract repository agentic workflow in the Hardware Asset Workspace

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