Repair and maintenance

---
title: Repair and maintenance
description: Manage hardware asset repairs, lifecycle templates, and warranty information to keep operational and maintenance records of the assets up to date.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/repair-maintenance-ham.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Repair and maintenance

Manage hardware asset repairs, lifecycle templates, and warranty information to keep operational and maintenance records of the assets up to date.

Perform these tasks as needed to manage hardware asset repair and maintenance operations in HAM.

|Task|Description|
|----|-----------|
|[Repair defective assets in your stockroom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-repair-of-defective-ham-assets.md)|Initiate and manage repair workflows for defective hardware assets directly from the Hardware Asset Workspace.|
|[Manage lifecyle of hardware models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-ham-lifecycle-temp.md)|Create and manage calculated lifecycle templates to standardize maintenance and refresh schedules across hardware asset models.|
|[Receive asset warranty details from Lenovo](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/receive-warranty-details-lenovo.md)|Retrieve and sync warranty information for Lenovo hardware assets directly from the Lenovo Warranty API.|

-   **[Manage repair of defective assets in your stockroom in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-repair-of-defective-ham-assets.md)**  
Optimize your inventory by getting the defective hardware assets in your stockroom repaired using the Repair flow.
-   **[Manage the lifecycle of hardware models with calculated lifecycle templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-ham-lifecycle-temp.md)**  
Manage the complete lifecycle of hardware models by creating calculated lifecycle templates and associating these templates with the models.
-   **[Receive asset warranty details from Lenovo](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/receive-warranty-details-lenovo.md)**  
Connect to the Lenovo Warranty API and get the warranty details of your hardware assets.

**Parent Topic:**[Using Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/using-ham-classic.md)

**Related topics**  


[Procurement and fulfillment]()

[Inventory and stockroom operations]()

[Asset lifecycle and disposal]()

[Attestation and conformance]()

[Reporting and performance]()

[Employee self-service]()

[Manage hardware asset tasks using the Mobile Agent application]()