View all maturity items for Software Asset Management

task brazil Updated Sep 10, 2026 1 min read view-maturity-items.md

View the maturity of your Software Asset Management (SAM) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

Before you begin

Role required: sam_admin, sam_user

Note: The sam_user can only view the maturity items. The sam_admin can view and change the state and success goal of the maturity item.

About this task

The maturity of your SAM program is divided into three stages:

Crawl
Walk
Run

For more information, see Maturity stages of your Software Asset Management program.

Note: The maturity level can’t be modified for a required maturity item.

Procedure

Navigate to Workspaces > Software Asset Workspace > Success portal.
On the Overview page, select View all maturity items.

The All maturity items page opens, which lists all the maturity items included in the stage your SAM program is in.
Select a maturity item to view its details.

For a description of the field values, see Maturity item details.
If you want to create a Value builder task for the maturity item, select the Value builder tasks tab.

For more information about creating a Value builder task, see Create a Value builder task.
Select Save.

56 lines · 2.5 KB Wrap lines

---
title: View all maturity items for Software Asset Management
description: View the maturity of your Software Asset Management \(SAM\) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/view-maturity-items.html
release: brazil
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Success portal view in Software Asset Workspace, Software Asset Workspace, Exploring Software Asset Management, Software Asset Management, IT Asset Management, Asset Management]
---

# View all maturity items for Software Asset Management

View the maturity of your Software Asset Management \(SAM\) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

## Before you begin

Role required: sam\_admin, sam\_user

**Note:** The sam\_user can only view the maturity items. The sam\_admin can view and change the state and success goal of the maturity item.

## About this task

The maturity of your SAM program is divided into three stages:

- Crawl
- Walk
- Run

For more information, see [Maturity stages of your Software Asset Management program](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/sam-maturity-stages.md).

**Note:** The maturity level can’t be modified for a required maturity item.

## Procedure

1. Navigate to **Workspaces** &gt; **Software Asset Workspace** &gt; **Success portal**.

2. On the Overview page, select **View all maturity items**.

The All maturity items page opens, which lists all the maturity items included in the stage your SAM program is in.

3. Select a maturity item to view its details.

For a description of the field values, see [Maturity item details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/sam-maturity-item-details.md).

4. If you want to create a Value builder task for the maturity item, select the **Value builder tasks** tab.

For more information about creating a Value builder task, see [Create a Value builder task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/create-valuebuilder-task.md).

5. Select **Save**.