Install LEAP
You can install the LEAP application using ServiceNow Otto for IT Operations Management (ITOM) (sn_itom_gen_ai) if you have the admin role. The application installs related ServiceNow® Store applications and plug-ins if they aren’t already installed.
Before you begin
- Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
- Review the LEAP application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
Role required: System admin
About this task
The following items are installed with LEAP:
- Roles
- Scheduled jobs
- Tables
For more information, see Components installed with LEAP.
Note: LEAP is included in ServiceNow Otto for IT Operations Management (ITOM)
For more information, see Applications installed with ServiceNow Otto for ITOM
Procedure
-
Go to the ServiceNow Store website.
-
In the search bar, enter ServiceNow Otto for IT Operations Management (ITOM) and then select Search.
-
Select the ServiceNow Otto for IT Operations Management (ITOM) widget and then select Get to make this application available for installation on your instances.
-
Install the ServiceNow Otto for ITOM application.
-
Navigate to All > System Definition > Plugins.
-
Search for ServiceNow Otto for IT Operations Management (ITOM).
-
Select Install.
-
---
title: Install LEAP
description: You can install the LEAP application using ServiceNow Otto for IT Operations Management \(ITOM\) \(sn\_itom\_gen\_ai\) if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application installs related ServiceNow Store applications and plug-ins if they aren’t already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/install-aiops-leap-application.html
release: brazil
product: AIOps LEAP \(Learning-Enhanced Automation Playbooks\)
classification: aiops-leap-learning-enhanced-automation-playbooks
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Learning Enhanced Automation Platform \(LEAP\), ITOM Visibility, IT Operations Management]
---
# Install LEAP
You can install the LEAP application using ServiceNow Otto for IT Operations Management \(ITOM\) \(sn\_itom\_gen\_ai\) if you have the admin role. The application installs related ServiceNow® Store applications and plug-ins if they aren’t already installed.
## Before you begin
- Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
- Review the [LEAP](https://store.servicenow.com/sn_appstore_store.do#!/store/application/48aef5523e8541099799ccab14872eae/2.0.0) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
Role required: System admin
## About this task
The following items are installed with LEAP:
- Roles
- Scheduled jobs
- Tables
For more information, see [Components installed with LEAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/components-installed-with-aiops-leap.md).
**Note:** LEAP is included in ServiceNow Otto for IT Operations Management \(ITOM\)
For more information, see [Applications installed with ServiceNow Otto for ITOM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/app-now-assist-itom.md)
## Procedure
1. Go to the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.
2. In the search bar, enter ServiceNow Otto for IT Operations Management \(ITOM\) and then select **Search**.
3. Select the ServiceNow Otto for IT Operations Management \(ITOM\) widget and then select **Get** to make this application available for installation on your instances.
4. Install the ServiceNow Otto for ITOM application.
1. Navigate to **All** > **System Definition** > **Plugins**.
2. Search for ServiceNow Otto for IT Operations Management \(ITOM\).
3. Select **Install**.
| title | Install LEAP |
| description | You can install the LEAP application using ServiceNow Otto for IT Operations Management \(ITOM\) \(sn\_itom\_gen\_ai\) if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application installs related ServiceNow Store applications and plug-ins if they aren’t already installed. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/install-aiops-leap-application.html |
| release | brazil |
| product | AIOps LEAP \(Learning-Enhanced Automation Playbooks\) |
| classification | aiops-leap-learning-enhanced-automation-playbooks |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureLearning Enhanced Automation Platform \(LEAP\)ITOM VisibilityIT Operations Management |