Add an application for monitoring

task brazil Updated Oct 23, 2026 1 min read add-new-application.md
Raw file servicenow.com

Add an application to the list of monitored applications so you can identify and address application issues as they arise.

Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

To add an application to be monitored, verify you have completed the following tasks:

Role required: sn_dex.admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).

  3. On the Application management card, select Configure applications.

    The list of monitored applications appears.

  4. Select New > Installed app or New > Web app.

  5. On the form, fill in the fields.

    For more information about each field, see Add web or installed application form.

  6. Move the monitoring toggle switch [Omitted image "icon-toggle-button-enabled.png"] Alt text: to turn on monitoring.

  7. Select Save.

Result

The application is added to the list of monitored applications.

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