View generated SLOs
View service level objectives (SLOs) generated by the SLO creator agent and review information about how they were created.
Before you begin
You must have ServiceNow Otto for ITOM and Service Reliability Management (SRM) installed on your instance. For more information, see Install AI plugins in AI Admin Hub and Install Service Reliability Management.
For an overview of how and when the SLO creator agent generates SLOs, see Generating service level objectives.
Role required: srm_manager, srm_responder, or srm_admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace > Services.
-
Select a service and then select the Reliability Metrics tab.
-
Select an SLO generated by the SLO creator agent.
SLOs generated by the agent display
AIin the Created by column. -
Select the Details tab.
-
In the Activity panel, review the work notes.
Generated SLOs have work notes that summarize the data and configuration used to create them.
What to do next
To learn more about SLOs, including SLO types and compliance periods, see Reliability metrics in SLO Management. To edit or deactivate an SLO in SRM, see Edit a reliability metric.
Parent Topic:Using SLO Management
---
title: View generated SLOs
description: View service level objectives \(SLOs\) generated by the SLO creator agent and review information about how they were created.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/service-level-objective-management/now-assist-itom-view-slos.html
release: brazil
product: Service Level Objective Management
classification: service-level-objective-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Using SLO Management, Service Level Objective Management, ITOM AIOps, IT Operations Management]
---
# View generated SLOs
View service level objectives \(SLOs\) generated by the SLO creator agent and review information about how they were created.
## Before you begin
You must have ServiceNow Otto for ITOM and Service Reliability Management \(SRM\) installed on your instance. For more information, see [Install AI plugins in AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/install-now-assist-feature-plugins.md) and [Install Service Reliability Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-reliability-management/sr-install-sr-store-app.md).
For an overview of how and when the SLO creator agent generates SLOs, see [Generating service level objectives](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-level-objective-management/now-assist-itom-slo-generation.md).
Role required: srm\_manager, srm\_responder, or srm\_admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace** > **Services**.
2. Select a service and then select the **Reliability Metrics** tab.
3. Select an SLO generated by the SLO creator agent.
SLOs generated by the agent display `AI` in the Created by column.
4. Select the **Details** tab.
5. In the Activity panel, review the work notes.
Generated SLOs have work notes that summarize the data and configuration used to create them.
## What to do next
To learn more about SLOs, including SLO types and compliance periods, see [Reliability metrics in SLO Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-level-objective-management/sr-work-SLI-SLO.md). To edit or deactivate an SLO in SRM, see [Edit a reliability metric](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-level-objective-management/sr-edit-sli-slo.md).
**Parent Topic:**[Using SLO Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/service-level-objective-management/using-service-level-objective-management.md)
| title | View generated SLOs |
| description | View service level objectives \(SLOs\) generated by the SLO creator agent and review information about how they were created. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/service-level-objective-management/now-assist-itom-view-slos.html |
| release | brazil |
| product | Service Level Objective Management |
| classification | service-level-objective-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AI |
| breadcrumb | Using SLO ManagementService Level Objective ManagementITOM AIOpsIT Operations Management |