Change management integrations

concept brazil Updated Sep 10, 2026 1 min read change-mgmt-integrations.md

You can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.

The following topics describe how Change Management integrates with other applications, the prerequisites for each integration, and how to enable it.

Change Management integration with ITOM Visibility
If your organization is subscribed to ITOM Discovery or ITOM Visibility, integration with these ITOM products is automatically enabled. With this integration, any configuration item (CI) with an IP address that is part of a change request process can be maintained automatically. Change request fulfillers can also manually request the discovery process for a CI.
Change Management integration with Software Asset Management
The Change Management integration with Software Asset Management (SAM) displays the projected licensing cost implication of a change.
Change Management integration with Hardware Asset Management
The Change Management integration with Hardware Asset Management helps determine the asset action that must be performed on the configuration item (CI) that is associated with a hardware asset. Using this capability, change implementers can update asset records directly from change and asset managers can see the current state of all assets that were updated by the change request.

Parent Topic:Reference section for Change Management

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---
title: Change management integrations
description: You can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/change-management/change-mgmt-integrations.html
release: brazil
product: Change Management
classification: change-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Change Management, IT Service Management]
---

# Change management integrations

You can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.

The following topics describe how Change Management integrates with other applications, the prerequisites for each integration, and how to enable it.

-   **[Change Management integration with ITOM Visibility](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/change-mgmt-integ-wth-Discovery.md)**  
If your organization is subscribed to ITOM Discovery or ITOM Visibility, integration with these ITOM products is automatically enabled. With this integration, any configuration item \(CI\) with an IP address that is part of a change request process can be maintained automatically. Change request fulfillers can also manually request the discovery process for a CI.
-   **[Change Management integration with Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/change-mgmt-integ-wth-SAM.md)**  
The Change Management integration with Software Asset Management \(SAM\) displays the projected licensing cost implication of a change.
-   **[Change Management integration with Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/change_mgmt-integ-with-HWAM.md)**  
The Change Management integration with Hardware Asset Management helps determine the asset action that must be performed on the configuration item \(CI\) that is associated with a hardware asset. Using this capability, change implementers can update asset records directly from change and asset managers can see the current state of all assets that were updated by the change request.

**Parent Topic:**[Reference section for Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/reference-change-management.md)