Legacy: Open Changes State Monitor dashboard

change-state-monitor-dashboard.md

This workbench dashboard enables you to view and assess all open changes separated into status brackets: New, Assessed, Authorized, Scheduled, Implemented, and Reviewed.

Important:

Starting in Xanadu release, the Core UI Open Changes State Monitor dashboard is deprecated. You can use Platform Analytics Change dashboard to view, and track the open changes.

[Omitted image "change-open-changes-state-monitor.png"] Alt text: Open Changes State Monitor dashboard

Indicators

Number of open changes

The number of changes open at the end of the collection date. This calculation is the number of changes opened on or before the collection date and not closed by that date.
Average age of open changes

[[Summed age of open changes]] / [[Number of open changes]] / 24
Average re-assignment of open changes

[[Summed reassignment of open changes]] / [[Number of open changes]]
Average age of last update

The average length of time since the last update made to a change.

Breakdowns

Priority
Risk
Age
Assignment Group

Parent Topic:Legacy: Change Management Platform Analytics Solutions

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---
title: Legacy: Open Changes State Monitor dashboard
description: This workbench dashboard enables you to view and assess all open changes separated into status brackets: New, Assessed, Authorized, Scheduled, Implemented, and Reviewed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/change-management/change-state-monitor-dashboard.html
release: brazil
product: Change Management
classification: change-management
topic_type: concept
last_updated: "2023-02-02"
reading_time_minutes: 1
breadcrumb: [Legacy: Change Management Platform Analytics Solutions, Use, Change Management, IT Service Management]
---

# Legacy: Open Changes State Monitor dashboard

This workbench dashboard enables you to view and assess all open changes separated into status brackets: New, Assessed, Authorized, Scheduled, Implemented, and Reviewed.

**Important:**

Starting in Xanadu release, the Core UI Open Changes State Monitor dashboard is deprecated. You can use Platform Analytics [Change dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change.md) to view, and track the open changes.

\[Omitted image "change-open-changes-state-monitor.png"\] Alt text: Open Changes State Monitor dashboard

## Indicators

-   **Number of open changes**

    The number of changes open at the end of the collection date. This calculation is the number of changes opened on or before the collection date and not closed by that date.

-   **Average age of open changes**

    \[\[Summed age of open changes\]\] / \[\[Number of open changes\]\] / 24

-   **Average re-assignment of open changes**

    \[\[Summed reassignment of open changes\]\] / \[\[Number of open changes\]\]

-   **Average age of last update**

    The average length of time since the last update made to a change.


## Breakdowns

-   Priority
-   Risk
-   Age
-   Assignment Group

**Parent Topic:**[Legacy: Change Management Platform Analytics Solutions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/change-management/change-content-pack.md)