Create hardware models

task brazil Updated Sep 10, 2026 1 min read t_CreatingHardwareModels.md

Raw file servicenow.com

Use hardware models to track equipment assets such as servers and racks. You can create a new hardware model.

Before you begin

Role required: model_manager

Procedure

Navigate to All > Product Catalog > Product Model > Hardware Models.
Click New.

Complete the form.

For general field descriptions, see Model form fields. The hardware model fields listed are found in the Information section of the form.

Field	Description
Height (U)	The total height of the hardware item, in inches.
Flow Rate (cfm)	The flow rate of the hardware model, expressed in cubic feet per minute.
Sound Power (bels)	The noise measurement, in bels (1 bel=10 decibels).

Click Update.

Add compatible models to a hardware model
On a hardware model record, you can add compatible hardware models, giving you a good method for tracking hardware assets that can work together.
Add substitute models to a hardware model
On a hardware model record, you can add substitutes to track what hardware models can be substituted for another hardware model.

Parent Topic:Models

49 lines · 2.3 KB Wrap lines

---
title: Create hardware models
description: Use hardware models to track equipment assets such as servers and racks. You can create a new hardware model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-service-management/product-catalog/t\_CreatingHardwareModels.html
release: brazil
product: Product Catalog
classification: product-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Models, Product Catalog, Asset Management common applications, IT Service Management]
---

# Create hardware models

Use hardware models to track equipment assets such as servers and racks. You can create a new hardware model.

## Before you begin

Role required: model\_manager

## Procedure

1.  Navigate to **All** &gt; **Product Catalog** &gt; **Product Model** &gt; **Hardware Models**.

2.  Click **New**.

3.  Complete the form.

    For general field descriptions, see [Model form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/product-catalog/r_ModelFormFields.md). The hardware model fields listed are found in the Information section of the form.

    |Field|Description|
    |-----|-----------|
    |Height \(U\)|The total height of the hardware item, in inches.|
    |Flow Rate \(cfm\)|The flow rate of the hardware model, expressed in cubic feet per minute.|
    |Sound Power \(bels\)|The noise measurement, in bels \(1 bel=10 decibels\).|

4.  Click **Update**.


-   **[Add compatible models to a hardware model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/product-catalog/t_AddingCompModelsToHrdwreModel.md)**  
On a hardware model record, you can add compatible hardware models, giving you a good method for tracking hardware assets that can work together.
-   **[Add substitute models to a hardware model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/product-catalog/t_AddingSubModelsToHrdwModel.md)**  
On a hardware model record, you can add substitutes to track what hardware models can be substituted for another hardware model.

**Parent Topic:**[Models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/product-catalog/c_Models.md)