End a Microsoft Teams conference call in Service Operations Workspace

task brazil Updated Sep 10, 2026 1 min read end-teams-conference-call.md
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As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. Select the List ([Omitted image "list-icon-new.png"] Alt text: List icon) icon.

  3. Select Incidents > Open.

  4. Select an incident that has an active conference call.

  5. Select the Collaborate icon ([Omitted image "collab-icon-02.png"] Alt text: Collaborate icon) from the contextual side panel.

  6. Select the Calls tab.

  7. Select the active call card.

  8. Select Leave call drop-down menu.

  9. Select End call.

Parent Topic:Using Microsoft Teams to make conference calls in Service Operations Workspace

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