Sales promotion

---
title: Sales promotion
description: Sales Promotion Management enables manufacturers to create, manage, and track promotional programs across their dealer and distributor networks. Use it to configure promotion types, define eligibility criteria, and set discount structures. Integration with dealer operations ensures promotions are visible and claimable at the point of sale.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/manufacturing/mco-sales-promotion.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [MCO workspace, Use, Manufacturing Commercial Operations]
---

# Sales promotion

Sales Promotion Management enables manufacturers to create, manage, and track promotional programs across their dealer and distributor networks. Use it to configure promotion types, define eligibility criteria, and set discount structures. Integration with dealer operations ensures promotions are visible and claimable at the point of sale.

-   **[Create a sales promotion claim using playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-create-sales-promotion-claim-using-playbook.md)**  
Create the sales promotion claim using the guided playbook.
-   **[Sales promotion management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-sls-pro-mgmt.md)**  
The Agent workspace enables the OEMs to create the promotion campaign for a specific set of customers.
-   **[Sales promotion claim management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-sls-pro-clm-mgmt.md)**  
A sales promotion claim case tracks a promotional claim from creation through approval.

**Parent Topic:**[Using MCO workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/manufacturing/mco-agent-management.md)