Components installed with Operational Technology Change Management

reference brazil Updated Sep 10, 2026 1 min read components-installed-with-operational-technology-change-request.md
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Several types of components may be installed with activation of the Operational Technology Change Management (sn_ot_chg_mgmt) application, including the user roles.

Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

Roles installed

Role

Description

Contains roles

Change Manager [sn_ot_change_manager]

Can manage OT change model records.

  • sn_ot_change_write
  • sn_sttrm_condition_read

Change Admin [sn_ot_change_admin]

Can create, view, delete, and edit OT change records. Can configure categories and system properties.

  • cmdb_ot_isa_viewer_all
  • sn_ot_change_write

Change Write user [sn_ot_change_write]

Can create, view, and edit OT change records.Can also be assigned IT change tasks, and can edit and close the IT change task they're assigned to.

For more information, see Managing change requests across sites.

  • cmdb_ot_viewer
  • cmdb_ot_isa_viewer
  • sn_ot_change_read

Change Read user [sn_ot_change_read]

Can only view OT change records.

  • cmdb_ot_viewer
  • cmdb_ot_isa_viewer
**Parent Topic:**[Operational Technology Change Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/operational-technology/operational-technology-change-management/oper-tech-change-management-reference.md)
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