Localization Insights dashboard
The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.
[Omitted image "localization_insights_dashboard_X1.png"] Alt text: Localization Insights dashboard with the General tab selected.
-
Access the dashboard by navigating to All > Localization Framework > Insights Dashboard.
Note: In the Xanadu release, the Localization Insights dashboard is migrated to the Next Experience UI. Customers with existing dashboards who want to access the Core UI version can use this URL:
https://<instance name>.service-now.com/$pa_dashboard.do?sysparm_dashboard=6c7634c273231010395108b24ff6a7f6. -
A banner on the Localization Insights dashboard shows the most recent update time of the reports.
-
In Scheduled Jobs, you can configure the report update schedule (sn_lf_GenerateLocalizationInsightsRecords) by selecting Configure Job Definition under Related Links.
-
The dashboard organizes artifact types into the following tabs:
- General: Displays general translation information.
- Catalog Items: Displays translation information related to Service Catalog items.
- VA Topics: Displays translation information related to Virtual Agent (VA) topics.
- Surveys: Displays translation information related to Surveys.
[Omitted image "localization_insights_dashboard_X2.png"] Alt text: Localization Insights dashboard with the VA Topics tab selected.
Required ServiceNow AI Platform role
You need the localization_admin or localization_requestor role to access the Localization Insights (sn_lf_insight) records for executing the scheduled jobs to generate the Localization Insights dashboard.
Use case
|
User |
Dashboard use |
|---|---|
|
Users with the localization_requester or localization_admin roles |
View the status of localization requests.Make translation requests for your artifacts from the Localization Insights dashboard. For more information see Request translations from Insights Dashboard. |
|
Title |
Type |
Source table |
Description |
|---|---|---|---|
|
Languages Supported |
Single Score |
sys_language |
The total number of activated languages in the instance. |
|
Translations In Progress |
Single Score |
sn_lf_insight |
The total number of translations in progress in the instance. |
|
Language Preferences |
Horizontal Bar |
localization_insights_view |
Provides information about the preferred languages of logged-in users. |
|
Catalog Items |
Single Score |
sn_lf_insight |
The total number of Service Catalog items in the instance. |
|
Catalog Items Translation In Progress |
Single Score |
sn_lf_insight |
The total number of Service Catalog items translations in progress in the instance. |
|
Catalog Item Translations |
Vertical Bar |
sn_lf_insight |
The total number of Service Catalog items requested for translations per language. It also indicates the following translation statuses with defined color legends:
|
|
Virtual Agent Topics |
Single Score |
sn_lf_insight |
The total number of published Virtual Agent topics in the instance. |
|
Virtual Agent Topic Translation In Progress |
Single Score |
sn_lf_insight |
The total number of Virtual Agent topic translations in progress in the instance. |
|
Virtual Agent Topic Translations |
Vertical Bar |
sn_lf_insight |
The total number of published Virtual Agent topics requested for translations per language.It also indicates the following translation statuses with defined color legends:
|
|
Surveys |
Single Score |
|
The total number of surveys in the instance. |
|
Surveys Translation In Progress |
Single Score |
|
The total number of survey translations in progress in the instance. |
|
Survey Translations |
Vertical Bar |
|
The total number of surveys requested for translations per language.It also indicates the following translation statuses with defined color legends:
|
---
title: Localization Insights dashboard
description: The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/localization-framework/localization-insights-dashboard.html
release: brazil
product: Localization Framework
classification: localization-framework
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Monitor the Localization Framework, Localization Framework, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---
# Localization Insights dashboard
The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.
\[Omitted image "localization\_insights\_dashboard\_X1.png"\] Alt text: Localization Insights dashboard with the General tab selected.
- Access the dashboard by navigating to **All** > **Localization Framework** > **Insights Dashboard**.
**Note:** In the Xanadu release, the Localization Insights dashboard is migrated to the Next Experience UI. Customers with existing dashboards who want to access the Core UI version can use this URL: `https://<instance name>.service-now.com/$pa_dashboard.do?sysparm_dashboard=6c7634c273231010395108b24ff6a7f6`.
- A banner on the Localization Insights dashboard shows the most recent update time of the reports.
- In Scheduled Jobs, you can configure the report update schedule \(sn\_lf\_GenerateLocalizationInsightsRecords\) by selecting **Configure Job Definition** under Related Links.
- The dashboard organizes artifact types into the following tabs:
- General: Displays general translation information.
- Catalog Items: Displays translation information related to Service Catalog items.
- VA Topics: Displays translation information related to Virtual Agent \(VA\) topics.
- Surveys: Displays translation information related to Surveys.
\[Omitted image "localization\_insights\_dashboard\_X2.png"\] Alt text: Localization Insights dashboard with the VA Topics tab selected.
## Required ServiceNow AI Platform role
You need the localization\_admin or localization\_requestor role to access the Localization Insights \(sn\_lf\_insight\) records for executing the scheduled jobs to generate the Localization Insights dashboard.
## Use case
<table id="table_ov2_tj4_2fb"><thead><tr><th>
User
</th><th>
Dashboard use
</th></tr></thead><tbody><tr><td>
Users with the localization\_requester or localization\_admin roles
</td><td>
View the status of localization requests.Make translation requests for your artifacts from the Localization Insights dashboard. For more information see [Request translations from Insights Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/localization-framework/request-translations-insights-dashboard.md).
</td></tr></tbody>
</table>## Data visualizations
<table id="table_xvt_hl4_2fb"><thead><tr><th>
Title
</th><th>
Type
</th><th>
Source table
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Languages Supported
</td><td>
Single Score
</td><td>
sys\_language
</td><td>
The total number of activated languages in the instance.
</td></tr><tr><td>
Translations In Progress
</td><td>
Single Score
</td><td>
sn\_lf\_insight
</td><td>
The total number of translations in progress in the instance.
</td></tr><tr><td>
Language Preferences
</td><td>
Horizontal Bar
</td><td>
localization\_insights\_view
</td><td>
Provides information about the preferred languages of logged-in users.
</td></tr><tr><td>
Catalog Items
</td><td>
Single Score
</td><td>
sn\_lf\_insight
</td><td>
The total number of Service Catalog items in the instance.
</td></tr><tr><td>
Catalog Items Translation In Progress
</td><td>
Single Score
</td><td>
sn\_lf\_insight
</td><td>
The total number of Service Catalog items translations in progress in the instance.
</td></tr><tr><td>
Catalog Item Translations
</td><td>
Vertical Bar
</td><td>
sn\_lf\_insight
</td><td>
The total number of Service Catalog items requested for translations per language. It also indicates the following translation statuses with defined color legends:
- **Completely Translated**
- **Translation in Progress**
- **Partially Translated**
- **Not Translated**
</td></tr><tr><td>
Virtual Agent Topics
</td><td>
Single Score
</td><td>
sn\_lf\_insight
</td><td>
The total number of published Virtual Agent topics in the instance.
</td></tr><tr><td>
Virtual Agent Topic Translation In Progress
</td><td>
Single Score
</td><td>
sn\_lf\_insight
</td><td>
The total number of Virtual Agent topic translations in progress in the instance.
</td></tr><tr><td>
Virtual Agent Topic Translations
</td><td>
Vertical Bar
</td><td>
sn\_lf\_insight
</td><td>
The total number of published Virtual Agent topics requested for translations per language.It also indicates the following translation statuses with defined color legends:
- **Completely Translated**
- **Translation in Progress**
- **Partially Translated**
- **Not Translated**
</td></tr><tr><td>
Surveys
</td><td>
Single Score
</td><td>
</td><td>
The total number of surveys in the instance.
</td></tr><tr><td>
Surveys Translation In Progress
</td><td>
Single Score
</td><td>
</td><td>
The total number of survey translations in progress in the instance.
</td></tr><tr><td>
Survey Translations
</td><td>
Vertical Bar
</td><td>
</td><td>
The total number of surveys requested for translations per language.It also indicates the following translation statuses with defined color legends:
- **Completely Translated**
- **Translation in Progress**
- **Partially Translated**
- **Not Translated**
</td></tr></tbody>
</table>**Parent Topic:**[Monitor the Localization Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/localization-framework/monitor-localization-framework.md)
| title | Localization Insights dashboard |
| description | The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/localization-framework/localization-insights-dashboard.html |
| release | brazil |
| product | Localization Framework |
| classification | localization-framework |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Monitor the Localization FrameworkLocalization FrameworkTranslation and localizationConfigure core featuresAdminister the ServiceNow AI Platform |