System Upgrade form

reference brazil Updated Sep 10, 2026 1 min read um-system-upgrades-form.md

When an upgrade is complete, the System Upgrades form displays key statistics about the upgrade and a related list of skipped records (the skipped list).

[Omitted image "uc-system-upgrade-form.png"] Alt text: Image showing the System Upgrades form

Field	Input Value
From	Version of the instance before upgrading.
To	Version of the instance after upgrading.
Upgrade started	Time of the start of the upgrade.
Upgrade finished	Time at which the upgrade completed.
Changes skipped	Total number of records that are different from the previous upgrade and the upgrade component was not applied, mostly due to customization.
Changes applied	Total number of changes that are applied as a part of this upgradeChanges applied is sum of updated, different records, deleted records (where the value of changed is true) and inserted records (where the value of changed is true).
Changes processed	Total number of records that were processed as a part of this upgrade. Changes processed is the sum of Changes skipped and Changes applied.
Copies to review	Total number of copied records to review whose base records have been upgraded

**Parent Topic:**[Process the skipped records list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/upgrade-management/um-process-skipped-records.md)

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---
title: System Upgrade form
description: When an upgrade is complete, the System Upgrades form displays key statistics about the upgrade and a related list of skipped records \(the skipped list\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/upgrade-management/um-system-upgrades-form.html
release: brazil
product: Upgrade Management
classification: upgrade-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Process the skipped records list, Upgrade Monitor tool in Upgrade Console, Upgrade Console tools, Use, Upgrade Console, Upgrade, Administer the ServiceNow AI Platform]
---

# System Upgrade form

When an upgrade is complete, the System Upgrades form displays key statistics about the upgrade and a related list of skipped records \(the skipped list\).

\[Omitted image "uc-system-upgrade-form.png"\] Alt text: Image showing the System Upgrades form

<table id="table_b5b_p14_dlb"><thead><tr><th>

Field

</th><th>

Input Value

</th></tr></thead><tbody><tr><td>

From

</td><td>

Version of the instance before upgrading.

</td></tr><tr><td>

To

</td><td>

Version of the instance after upgrading.

</td></tr><tr><td>

Upgrade started

</td><td>

Time of the start of the upgrade.

</td></tr><tr><td>

Upgrade finished

</td><td>

Time at which the upgrade completed.

</td></tr><tr><td>

Changes skipped

</td><td>

Total number of records that are different from the previous upgrade and the upgrade component was not applied, mostly due to customization.

</td></tr><tr><td>

Changes applied

</td><td>

Total number of changes that are applied as a part of this upgrade**Changes applied** is sum of updated, different records, deleted records \(where the value of changed is true\) and inserted records \(where the value of changed is true\).

</td></tr><tr><td>

Changes processed

</td><td>

Total number of records that were processed as a part of this upgrade. Changes processed is the sum of **Changes skipped** and **Changes applied**.

</td></tr><tr><td>

Copies to review

</td><td>

Total number of copied records to review whose base records have been upgraded

</td></tr></tbody>
</table>**Parent Topic:**[Process the skipped records list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/upgrade-management/um-process-skipped-records.md)