Delete an identifier-first login policy

task brazil Updated Nov 6, 2026 1 min read delete-ifl-policy.md
Raw file servicenow.com

Permanently remove an identifier-first login policy from the Authentication Console.

Before you begin

Role required: user_authn_admin

About this task

Deleting a policy permanently removes it. If you want to keep the policy but exclude it from evaluation, deactivate it instead. See Activate or deactivate an identifier-first login policy.

Procedure

  1. Navigate to All > Authentication Console.

  2. Review the list of identifier-first login policies.

    The console lists each policy with its evaluation order and active status. The instance evaluates active policies in order and applies the first policy whose conditions match the user. For more information, see Policy evaluation order.

  3. Select the policy you want to delete.

  4. Select Delete.

  5. Confirm the deletion.

Result

The policy is removed and is no longer evaluated during the identifier-first login flow.

Keywords delete IFL policyremove authentication policy
Search documentation
Search document titles and file paths on the brazil branch