Continuous authentication metrics

---
title: Continuous authentication metrics
description: View the different metrics for continuous authentication.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/ca-metrics.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Exploring CA, Continuous Authentication \(CA\), Zero Trust Access, Access Management]
---

# Continuous authentication metrics

View the different metrics for continuous authentication.

To access the metrics page, navigate to **All** > **Continuous Authentication**, select **Metrics** tab.

You can view the following KPI details for continuous authentication.

|Metrics|Description|
|-------|-----------|
|Total policies|KPI for the number of continuous authentication policies that are created for users.|
|Total protected classifications|KPI for the number of classifications that are protected due to the continuous authentication \(CA\) policy creation.|
|Failed step-up or re-authentication|KPI for the number of failed step-up \(MFA\) or re-authentication \(SSO\).|
|No of times policies invoked|KPI for the total number of times CA policies invoked.|

\[Omitted image "ca-metrics-page.png"\] Alt text: CA Metrics page

**Note:** The KPI details are displayed for 180 days. To view more than 180 days of historical data you must license **Performance Analytics**.

**Related topics**  


[Continuous authentication policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/ca-policies.md)

[Continuous authentication metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/ca-metrics.md)

[Continuous authentication system properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/ca-system-properties.md)

[Exploring Continuous Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/explore-continuous-auth.md)