Create a custom email for security event notifications

task brazil Updated Sep 10, 2026 1 min read create-custom-email-for-security-event-notifications.md

Learn how for creating a custom email for security event notifications by configuring new notifications, setting triggers, defining recipients, and crafting email content with dynamic event fields.

Before you begin

Role required: admin

Procedure

Select system notifications > notification.
Select new.
Enter a name for the notification field.
Select the field next to table and enter security policy notification (sn_vsc_security_policy).
Configure the new record.

There are three tabs within the record that must be configured: When to send, Who will receive, and What it will contain.

Tab	Description
When to send	Select the field next to Send when label and select Triggered.
Who will receive	Select the local icon next to Users/Groups in fields, and select both Users and Groups. Select the Add Item (>) icon to move the fields into the Selected text field. Right click on the record header banner and select Save.)
What it will contain	Create an email template.See Create an email template for more information. Enter fields of the event into Message HTML. This can be done by using the `${event_id.FIELD_NAME}`. Here's an example: CSS `Role: ${event_id.role.URI_REF} Granted to: ${event_id.granted_to.URI_REF} Granted by: ${event_id.user.URI_REF} Logged at: ${event_id.sys_created_on} Security Center Notification: ${execution.policy.name}`

Tab

Description

When to send

Select the field next to Send when label and select Triggered.

Who will receive

Select the local icon next to Users/Groups in fields, and select both Users and Groups. Select the Add Item (>) icon to move the fields into the Selected text field.
Right click on the record header banner and select Save.)

What it will contain

Create an email template.See Create an email template for more information.

Enter fields of the event into Message HTML. This can be done by using the ${event_id.FIELD_NAME}. Here's an example:

CSS

Role: ${event_id.role.URI_REF} Granted to: ${event_id.granted_to.URI_REF} Granted by: ${event_id.user.URI_REF} Logged at: ${event_id.sys_created_on} Security Center Notification: ${execution.policy.name}

6. Select **Submit**.

Add a custom notification to email template in security event notifications.
1. In Security Center, select Notifications > Policy settings.
2. Navigate to the Notifications label.
3. Enter the name of the custom notification you created in the Notification field.

Parent Topic:Configure preferences for security event notification policies

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---
title: Create a custom email for security event notifications
description: Learn how for creating a custom email for security event notifications by configuring new notifications, setting triggers, defining recipients, and crafting email content with dynamic event fields.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/security-center/create-custom-email-for-security-event-notifications.html
release: brazil
product: Security Center
classification: security-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure policy preferences, Security Event Notifications, Security monitoring console, Security Center, Platform Security]
---

# Create a custom email for security event notifications

Learn how for creating a custom email for security event notifications by configuring new notifications, setting triggers, defining recipients, and crafting email content with dynamic event fields.

## Before you begin

Role required: admin

## Procedure

1.  Select **system notifications** &gt; **notification**.

2.  Select **new**.

3.  Enter a **name** for the notification field.

4.  Select the field next to **table** and enter security policy notification \(`sn_vsc_security_policy`\).

5.  Configure the new record.

    There are three tabs within the record that must be configured: **When to send**, **Who will receive**, and **What it will contain**.

<table id="table_inf_lxh_2cc"><thead><tr><th>

Tab

</th><th>

Description

</th></tr></thead><tbody><tr><td>

**When to send**

</td><td>

Select the field next to **Send when** label and select **Triggered**.

</td></tr><tr><td>

**Who will receive**

</td><td>

-   Select the local icon next to **Users/Groups in fields**, and select both **Users** and **Groups**. Select the **Add Item** \(&gt;\) icon to move the fields into the **Selected** text field.
-   Right click on the record header banner and select **Save**.\)


</td></tr><tr><td>

**What it will contain**

</td><td>

Create an email template.See [Create an email template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_CreateAnEmailTemplate.md) for more information.

Enter fields of the event into **Message HTML**. This can be done by using the `${event_id.FIELD_NAME}`. Here's an example:

```

Role: ${event_id.role.URI_REF} 
Granted to: ${event_id.granted_to.URI_REF} 
Granted by: ${event_id.user.URI_REF} 
Logged at: ${event_id.sys_created_on} 
Security Center Notification: ${execution.policy.name}
```

</td></tr></tbody>
</table>6.  Select **Submit**.

7.  Add a custom notification to email template in security event notifications.

    1.  In Security Center, select **Notifications** &gt; **Policy settings**.

    2.  Navigate to the **Notifications** label.

    3.  Enter the name of the custom notification you created in the **Notification** field.


**Parent Topic:**[Configure preferences for security event notification policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/security-center/configure-preferences-for-security-event-notifications.md)