Security Center

Navigate to All Security Metrics to view a table with the data related to the Security Metrics of your instance.

Review all of your instance hardening settings available from a single page.

Displays the trend of when events occur on potentially infected files. See when they are discovered, placed into quarantine, restored, or deleted.

Apply filters to return more relevant results for your security best practices.

Learn about the checks available in the default Access Controls Auditor Suites, what criteria they evaluate, and how they can be used to improve the security of your instance.

Use the Auditor suite to SecureCheck to detect misconfiguration that can impact the security posture of your instance.

View metrics related to authentication on your instance from a dashboard.

Learn about how and when your instance generates Security Tasks.

Learn details about the Best Practices in the Security Posture Console.

Clone and customize the default access controls auditor suite in your instance to create a new suite tailored to your organization's security practices.

Learn how to complete a security best practice on your ServiceNow instance.

Discover how to customize security event notification policies in Security Center to align with your organization's specific needs.

Learn how to configure Security Metrics so that your instance generates an email notification when a threshold is triggered.

Learn how to create custom security event notifications that are specific to your organization's needs. This enables you to monitor actions taken by users and groups on your instance and generate notifications for potential security risks.

Learn how for creating a custom email for security event notifications by configuring new notifications, setting triggers, defining recipients, and crafting email content with dynamic event fields.

Learn how to create, edit, delete, or export Security Tasks in Security Center

Create and schedule a custom suite so that you can analyze the security of your instance for your organization.

Use the Customer Actions tool to implement important security updates based on your instance and the configuration of plugins.

Discover the flexibility of the My security metrics dashboard, which can be customized with metrics from various sources like graphs and charts. Tailor the dashboard to suit your organization's specific requirements.

Access the Security Metrics for data classification on your ServiceNow instance.

Displays data related to spam emails that are being received externally.

Learn how to export Security Tasks into files you can download and use in other software.

Discover the data that is commonly exported, and which users do the exporting.

Use the new Security Center admin role to grant users security center administrative capability without using the admin role.

Gain visibility to the health of your hardening settings and use this data to improve the security posture of your instance.

Analyze the details of a hardening setting by selecting its link within the Security Center app.

Use the security configuration page to get an overview of the security posture of your instance. View your hardening compliance score, discover graphical trends, analyze the top non-compliant hardening settings, and see the results of your security scans.

Use the tools in the Identity and Access Management (IAM) section verify that your data is only accessible to the users and processes that need it.

Learn how to implement Customer Actions on your instance to increase its security posture.

Increase your hardening compliance score by ensuring that the hardening settings are compliant with the system's recommendations.

View the trends about the integration accounts that are created on the ServiceNow AI Platform.

Access security learning materials from a single page.

Learn how to modify the settings of your security event notification policies.

Analyze data related to metrics for users with privileged identity.

View the trend line for the privileged users (active and inactive) and their activity on the ServiceNow AI Platform.

Change the schedule of your scan suites to suit your needs.

View the trend line of the active users on the ServiceNow AI Platform.

Use authentication policies to evaluate authentication requests and deny or allow access to your instance based on the specified policy conditions.

Review Security Center Auditor suite findings over time.

View your hardening compliance score, compare it with previous scores, and change settings to improve your compliance score and security posture in the security hardening page.

View trends for metrics related to authentication schemes, such as Multi-Factor Authentication(MFA) use, web service accounts, and biometric scanner usage.

Monitor over 50 different Security Metrics to identify potential security threats or insecure behaviors. Set thresholds for email notifications, visualize, and analyze the data in multiple ways. Export the data, or create dashboards with the metrics that are most important to your organization.

Supervise security notifications and metrics to stay informed about potential security risks on your instance.

Improve your ability to identify, respond to, and recover from security threats with comprehensive visibility and step-by-step instructions.

Scan your instance against a set of security checks to identify misconfiguration. The scanner tool simplifies the process of creating different suites of checks for different use cases so that you can analyze the results over time.

Use checks to detect anomalies within an instance, running against tables, records, or metadata.

A finding is a reference to a record that has violated a rule from a check on the instance. You can find the source record and the number of times the record triggered the rules of a given check.

View data related to your scan results from a single view.

Enable security banner announcements to stay informed about urgent and critical security alerts using high visibility banners visible to administrators within the instance UI.

Use the customizable single and multi-instance security posture dashboards to monitor your security KPIs. These dashboards consolidate the important information regarding the security of your instances in a single location and include a number of base system dashboard widgets.

Compare two scans of the same security suite to gain visibility to the health of your hardening settings and improve the security posture of your instance.

View the trends of your hardening compliance score over time in a chart or table.

Use the Security Center landing page to find the information and tools you need to secure your instance.

Review details on the scan suites available on your instance.

ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.

Use Security Best Practices to implement privacy and security configuration tasks on your ServiceNow instance.

Explore the complete history of security event notifications on your instance.

View, manage, and analyze the default security event notification policies on your ServiceNow instance, as well as access the functionality to create custom policies.

Use Security Tasks to monitor, prioritize, and assign all your security-related tasks in one place.

View metrics related to user sessions and the frequency of lockouts of the sessions.

Simplify your hardening review process using filters. These filters can create a working list of hardening settings for review, which restored for later use and shared with other users.

View the trend line for total users (active and inactive) and their activity on the ServiceNow AI Platform.

View the checks available in the default Access Controls Auditor Suites to understand which checks are executed when this suite runs.

Track the chronological and timestamped history related to a security best practice that you're completing on your ServiceNow instance, along with the user that initiated the activity.

See details of all of the activity related to your Customer Actions.

See visual representations of the total amount of best practices completed, or segmented by maturity level.