Security Event Notifications

concept brazil Updated Sep 10, 2026 2 min read security-policies.md
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View, manage, and analyze the default security event notification policies on your ServiceNow instance, as well as access the functionality to create custom policies.

Access Security Event Notifications from the Security Center homepage by opening the Security Monitoring Console in the Security Consoles section, then selecting the Security Event Notifications tab.

[Omitted image "security-event-notifications-overview.png"] Alt text: Security events notifications

Customize and create notification policies that trigger email notifications when users perform actions in the ServiceNow AI Platform that might be insecure or require admin monitoring.

Admins can customize the values for the default policies, clone, and edit default policies or create their own custom ones.

Security policies

The Security Event Notifications console displays important information regarding the security policies on your instance. This table includes columns displaying:

Label

Description

Name

The name of the security event notification policy.

Status

The status of a policy can be either active or inactive.

Updated

The date and time of when the policy was last updated.

Updated by

The user that updated a policy.

Last triggered on

The date and time the policy last ran.

Triggered count last week

The number of triggers a policy generated the past 7 days.

Percentage change

The rate of change for weekly triggers, calculated as a percentage.Note: For example, if this policy triggers an average of 5 notifications a week and it triggered 10 times last week, that would be a percentage increase of 100%.

Select a policy on the table to view more detail, including an overview, settings, and notification history. Select the **New custom policy** button to create a custom policy tailored to your organization's use cases.

Manage security banner announcements

Select Manage announcement settings to control whether admins receive banner notifications on this instance. For information on these announcements, see Security banner announcements.

Parent Topic:Security monitoring console

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