Configure a detailed content block
A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to.
Before you begin
Role required: content_admin or admin
About this task
The block works with content types in the Default detail page field. For more information, see Configure a content type.
If you plan to use a script to find a document, configure the form to add the Script field if it is not displayed.
Procedure
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Navigate to All > Content Management > Configuration > Page Detail Settings.
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Click New.
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Complete the Detailed Content form.
|
Field |
Description |
|---|---|
|
Name |
Type a unique name for the Detailed Content block. |
|
Category |
Select a category to provide organization for the detailed content block. If the block Type is Show the page's current document, the category displays content from any link of the same type. |
|
Frame |
Select a border styling for the detailed content block. For more information, see Format a frame. |
|
Model Document |
Select the document to display by default. |
|
Active |
Select this check box to make the block available for use. |
|
Type |
Select the behavior for the block.- Show a Specific Document: Displays the Model Document.
|
|
Conditional |
Select the check box and enter any scripted conditions to be applied. Selecting this check box adds a Condition script field and Logged on check box to the form. |
|
Script |
Enter a script to find an appropriate document if the Type is set to Use a script to find a document. Set the Return to the GlideRecord of the desired document. |
Parent Topic:Types of content blocks
Related topics
--- title: Configure a detailed content block description: A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/content-management-system/t\_DetailedContentBlock.html release: brazil product: Content Management System classification: content-management-system topic_type: task last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Types of content blocks, Content blocks, Configure Content Management sites, Content Management System, Configure UIs and portals, Configure user experiences] --- # Configure a detailed content block A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to. ## Before you begin Role required: content\_admin or admin ## About this task The block works with content types in the **Default detail page** field. For more information, see [Configure a content type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/t_CreateAContentType.md). If you plan to use a script to find a document, configure the form to add the **Script** field if it is not displayed. ## Procedure 1. Navigate to **All** > **Content Management** > **Configuration** > **Page Detail Settings**. 2. Click **New**. 3. Complete the Detailed Content form. <table id="table_jp3_mdc_gr"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Type a unique name for the Detailed Content block. </td></tr><tr><td> Category </td><td> Select a category to provide organization for the detailed content block. If the block **Type** is **Show the page's current document**, the category displays content from any link of the same type. </td></tr><tr><td> Frame </td><td> Select a border styling for the detailed content block. For more information, see [Format a frame](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/t_Frame.md). </td></tr><tr><td> Model Document </td><td> Select the document to display by default. </td></tr><tr><td> Active </td><td> Select this check box to make the block available for use. </td></tr><tr><td> Type </td><td> Select the behavior for the block.- **Show a Specific Document**: Displays the **Model Document**. - **Show the page's current document**: Displays the currently selected document. - **Use a script to find a document**: Uses the **Script** field to select a particular document. </td></tr><tr><td> Conditional </td><td> Select the check box and enter any scripted conditions to be applied. Selecting this check box adds a **Condition** script field and **Logged on** check box to the form. </td></tr><tr><td> Script </td><td> Enter a script to find an appropriate document if the **Type** is set to **Use a script to find a document**. Set the **Return** to the GlideRecord of the desired document. </td></tr></tbody> </table>4. Click **Submit**. **Parent Topic:**[Types of content blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/r_TypesOfContentBlocks.md) **Related topics** [Configure a header block]() [Create a navigation menu block]() [Configure dynamic blocks]() [Customize the list block]() [Configure a static HTML block]() [Configure Flash movie blocks]() [Configure content links]() [Configure iFrames]() [Content blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/c_ContentBlocks.md) [Configure a content block](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/content-management-system/t_CreateAContentBlock.md)
| title | Configure a detailed content block |
| description | A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/content-management-system/t\_DetailedContentBlock.html |
| release | brazil |
| product | Content Management System |
| classification | content-management-system |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Types of content blocksContent blocksConfigure Content Management sitesContent Management SystemConfigure UIs and portalsConfigure user experiences |