View links between system elements and URLs

task brazil Updated Sep 10, 2026 1 min read t_LinkToContent.md
Raw file servicenow.com

You can view the links between your system elements and their URLs to render more specific content within your site.

Before you begin

Role required: content_admin or admin

About this task

See the Navigate to a record or module using a URL page for an overview of URL syntax in the ServiceNow platform.

The Incidents list offers a quick example of viewing a form within its own tab. This viewing method illustrates how to append the URL string to render more specific content within your site.

Procedure

  1. Navigate toIncident > All.

  2. Right-click in a blank area within the content frame and select Open Frame in New Window or Open Frame in New Tab.

    The URL returned looks similar to this example.

    <instance_name>/incident_list.do?sysparm_userpref_module=b55b4ab0c0a80009007a9c0f03fb4da9

    The URL is comprised of the following elements.

    • incident_list.do? is the call to the list with no parameters passed into it. Explore context menu options and list filtering variations to see how the URL string is appended with each action.
    • incident_list.do?sysparm_query=&sysparm_view=ess is an example of how the view is passed in the URL string.
    • incident_list.do?sysparm_query=GROUPBYactive&sysparm_view= is how the URL looks when the group by option is chosen from the context menu.
    • incident_list.do?sysparm_query=category%3Dsoftware is the result of applying a category is software filter to the list. Explore all the options available within the right-click menu. Click through to the Incident form itself (incident.do) to see what the URL string does when parameters are passed into it.
  • Element link examples
    View examples that show how to create a site pointing to various system data in several different data tables.
  • Page source view
    Use the tools available in your browser to view the frame source page and understand what URL address bars pass between system frame sets.

Parent Topic:Content Management integration points

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