Compare versions of a customized widget

task brazil Updated Sep 10, 2026 1 min read compare-widget-versions.md

Compare your most recent update of a customized widget against the previous version to check if your recent changes are causing issues on a portal page.

Before you begin

Role required: admin or sp_admin

About this task

The option to compare versions is available only for customized widgets that you modified directly. There's no option to compare versions of a customized widget for which you modified only the widget dependencies, Angular Providers, or ng-templates.

There's no option to compare versions for new, cloned, or base system widgets.

Procedure

Navigate to a portal page.
On the page, open the widget context menu by CTRL+right-clicking any widget.
On the widget context menu, click Show Widget Customizations.

Customized widgets are outlined in red.
On a customized widget, click the information icon ([Omitted image "info-icon.png"] Alt text: Information icon).
On the window, click Compare with previous version.

The system displays the widget records of the current and previous widget versions side by side.

[Omitted image "compare-versions.png"] Alt text: Comparison between current and previous versions of widget

Although both widget records are labeled Version, the left-side record represents the previous version and the right-side record represents the current version.
For each field in which it appears, click the window icon ([Omitted image "pop-out-icon.png"] Alt text: Window icon) to open the code comparator.

Your most recent changes to the widget code are highlighted in the code comparator.

[Omitted image "code-comparator.png"] Alt text: Code comparator

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---
title: Compare versions of a customized widget
description: Compare your most recent update of a customized widget against the previous version to check if your recent changes are causing issues on a portal page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/service-portal/compare-widget-versions.html
release: brazil
product: Service Portal
classification: service-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Widget diagnostics, Developing custom widgets, Service Portal, Configure UIs and portals, Configure user experiences]
---

# Compare versions of a customized widget

Compare your most recent update of a customized widget against the previous version to check if your recent changes are causing issues on a portal page.

## Before you begin

Role required: admin or sp\_admin

## About this task

There's no option to compare versions for new, cloned, or base system widgets.

## Procedure

1. Navigate to a portal page.

2. On the page, open the widget context menu by CTRL+right-clicking any widget.

3. On the widget context menu, click **Show Widget Customizations**.

Customized widgets are outlined in red.

4. On a customized widget, click the information icon \(\[Omitted image "info-icon.png"\] Alt text: Information icon\).

5. On the window, click **Compare with previous version**.

The system displays the widget records of the current and previous widget versions side by side.

\[Omitted image "compare-versions.png"\] Alt text: Comparison between current and previous versions of widget

Although both widget records are labeled **Version**, the left-side record represents the previous version and the right-side record represents the current version.

6. For each field in which it appears, click the window icon \(\[Omitted image "pop-out-icon.png"\] Alt text: Window icon\) to open the code comparator.

Your most recent changes to the widget code are highlighted in the code comparator.

\[Omitted image "code-comparator.png"\] Alt text: Code comparator