Contextual Search widget

concept brazil Updated Sep 10, 2026 1 min read contextual-search-widget.md
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Contextual Search is an embedded widget that can be added to a record producer and used with the SC Catalog Item widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

By default, the widget is included in the Create Incident record producer form to display items based on keywords entered in the description. These items can be knowledge articles or Service Catalog items. These search results appear as the user types the information.

To use this widget with other record producers, see Define contextual search for the record producer.

[Omitted image "contextual-search-widget.png"] Alt text: Contextual Search widget

Parent Topic:Search widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

Contextual search

Search documentation
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