Enable external user self-registration for Service Portal
task brazil Updated Sep 10, 2026 1 min read enable-self-registration.md
Enable external users to register to a ServiceNow app through Service Portal.
Before you begin
Role required: admin
Complete the previous tasks:
- Activate External User Registration
- Configure the registration form for an external user configuration
Role required: admin
About this task
External user self-registration enables a large group of users to register to a ServiceNow app without the help of an administrator. For more information, see Enable external users to self-register to your ServiceNow instance.
Procedure
-
Navigate to All > Service Portal > Portals.
-
Open a portal record.
-
On the form, fill in the External user registration configuration field.
Select a user registration configuration.
-
Click Update.
Result
The login widget includes a link to the registration form that you previously configured.
Parent Topic:Managing portal access
53 lines · 2.1 KB
---
title: Enable external user self-registration for Service Portal
description: Enable external users to register to a ServiceNow app through Service Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/service-portal/enable-self-registration.html
release: brazil
product: Service Portal
classification: service-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing portal access, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences]
---
# Enable external user self-registration for Service Portal
Enable external users to register to a ServiceNow app through Service Portal.
## Before you begin
Role required: admin
Complete the previous tasks:
1. [Activate External User Registration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/external-user-registration-plugin.md)
2. [Configure the registration form for an external user configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/external-user-configuration.md)
Role required: admin
## About this task
External user self-registration enables a large group of users to register to a ServiceNow app without the help of an administrator. For more information, see [Enable external users to self-register to your ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/external-user-self-registration.md).
## Procedure
1. Navigate to **All** > **Service Portal** > **Portals**.
2. Open a portal record.
3. On the form, fill in the **External user registration configuration** field.
Select a user registration configuration.
4. Click **Update**.
## Result
The login widget includes a link to the registration form that you previously configured.
**Parent Topic:**[Managing portal access](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/service-portal/portal-security.md)
| title | Enable external user self-registration for Service Portal |
| description | Enable external users to register to a ServiceNow app through Service Portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/service-portal/enable-self-registration.html |
| release | brazil |
| product | Service Portal |
| classification | service-portal |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing portal accessConfiguring Service PortalService PortalConfigure UIs and portalsConfigure user experiences |