KB News widget

concept brazil Updated Sep 10, 2026 1 min read kb-news-widget.md
Raw file servicenow.com

The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

You can configure the KB News widget to display specific information by selecting a category from the KB category list.

Note: The KB News widget only displays the knowledge base articles a user has access to based on ACL rules.

[Omitted image "WidgetKBNews.png"] Alt text: KB News widget with announcements about service interruptions

Instance options

[Omitted image "IOKBNews.png"] Alt text: KB news widget instance options with four options listed

Field

Description

Title

Name of the widget that appears in the widget header

Bootstrap color

Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.

Max number

The maximum number of news articles appearing in the widget. The default number is 5.Note: If a user does not have access to articles based on ACL rules, the widget can display fewer articles than the maximum number.

KB category

The knowledge base category determined by the kb_category table. Only published articles display. For a news widget, select something like Announcements to show upcoming events.

**Parent Topic:**[Knowledge Management widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/service-portal/km-widgets.md)

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

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