Requested Items widget

concept brazil Updated Sep 10, 2026 4 min read requested-items-widget.md
Raw file servicenow.com

Describes at what stage of the order a requested item is. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

You can define different workflows for items directly within the Service Catalog module. For more information on Service Catalog workflows, see Service Catalog request fulfillment.

[Omitted image "WidgetRequestedItems.png"] Alt text: Requested Items widget

Instance options

[Omitted image "InstanceOptionsRequestedItems.png"] Alt text: Requested Items instance options

Field Description
Title Name of the widget. The title appears in the header of the widget.
Bootstrap color Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Display field Determine what information displays as the title for each requested item. Short description is the default.
Filter Limit what appears in the list using a filter. You can add a filter by opening the Requested Items record in the platform (From the context menu, click Open in platform) and using the condition builder.
Table Table that displays the item when the user clicks an entry
Link to this page Page that opens when the user clicks an item
Maximum entries Max number of entries that appear in the list of requested items

Parent Topic:Service Catalog widgets

Related topics

Catalog Content widget

Catalog Homepage Search widget

Recent & Popular Items widget

Request Fields widget

Requests and Approvals widget

SC Catalog Item widget

SC Categories widget

SC Category Page widget

SC Order Guide widget

SC Popular Items widget

SC Save Bundles widget

SC Saved Carts widget

SC Scroll to top widget

SC Shopping Cart widget

SP Variable Editor widget

SC Wish List Cart widget

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

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