Ticket Attachments widget

concept brazil Updated Sep 10, 2026 1 min read ticket-attachment-widget.md
Raw file servicenow.com

Use the attachment widget to attach items to tickets. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Attachments should be less than 24MB. You can drag files into the Attachments widget to add them to a record.

[Omitted image "WidgetTicketAttachments.png"] Alt text: Ticket Attachments widget

Instance options

Field Description
Record ID The ID number of the record for the attachment.
Record table Limit the records users can add an attachment to by adding a table to the attachment widget. Users can then only add attachments if they are in a record for that table.

Parent Topic:Example widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

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