Identify customizations in widget related records

task brazil Updated Sep 10, 2026 1 min read view-related-records.md
Raw file servicenow.com

View and identify potentially problematic code in the widget dependencies, Angular Providers, and ng-templates that are being used by the widget.

Before you begin

Role required: admin or sp_admin

About this task

Your widget may be using potentially problematic code from any of the following records:

  • Widget Dependencies
  • Angular Providers
  • Angular ng-templates

You can view these related records directly from your portal page to check the code in each record.

Procedure

  1. Navigate to a portal page.

  2. On the page, open the widget context menu by CTRL+right-clicking any widget.

  3. On the widget context menu, click Show Widget Customizations.

    Widgets are color-coded as follows:

    Color Customization level
    Green Base system widget
    Yellow Cloned widget
    Blue New widget
    Red Customized widget
  4. On any widget, click the information icon ([Omitted image "info-icon.png"] Alt text: Information icon).

  5. On the window, open links to the following related records:

Field

Description

Dependencies

JavaScript and CSS files that the widget uses from the Widget Dependencies [sp_dependency] table.Note: The widget dependencies listed on this window only reflect the first-level dependencies. Any dependency that is nested deeper than the first level is not included. To further troubleshoot the widget, check the nested dependencies in the widget record.

Angular Providers

Angular Providers that the widget uses from the Widget Angular Providers [sp_angular_provider] table.

Angular templates

Angular ng-templates that the widget uses from the Angular ng-templates [sp_ng_template] table.

Related records that you modified or developed are outlined in red.
\[Omitted image "outlined-in-red.png"\] Alt text: Related records outlined in red

You can open each related record by clicking the record name.

What to do next

If you're still unable to diagnose the widget, consider checking nested dependencies or URL dependencies.

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