Apply user criteria to a page, widget, or widget instance

task brazil Updated Sep 10, 2026 1 min read widget-user-criteria.md

Assign user criteria to pages, widgets, or widget instances to limit user access to content in a portal.

Before you begin

Activate the Service Portal User Criteria Support (com.glide.service-portal.user-criteria) plugin and set the glide.service_portal.user_criteria_enabled system property to true.

Role required: admin or sp_admin

About this task

You can apply several user criteria records to a single portal item.

Procedure

In the Service Portal Configuration page (Service Portal > Service Portal Configuration), open the Page Editor.
Select a page from the list.
Select a page, widget, or widget instance node from the page tree.
Under related lists, click Who Can View or Who Cannot View.
Click New.
Select a criteria from the Can View or Cannot View list.

Selecting criteria from the Can View or Cannot View list applies user criteria records created in Create a user criteria record for Service Portal to the selected page, widget, or widget instance.
Click Save.

Parent Topic:User criteria for Service Portal

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---
title: Apply user criteria to a page, widget, or widget instance
description: Assign user criteria to pages, widgets, or widget instances to limit user access to content in a portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/service-portal/widget-user-criteria.html
release: brazil
product: Service Portal
classification: service-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [User criteria for Service Portal, Managing portal access, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences]
---

# Apply user criteria to a page, widget, or widget instance

Assign user criteria to pages, widgets, or widget instances to limit user access to content in a portal.

## Before you begin

Activate the Service Portal User Criteria Support \(com.glide.service-portal.user-criteria\) plugin and set the **glide.service\_portal.user\_criteria\_enabled** system property to **true**.

Role required: admin or sp\_admin

## About this task

You can apply several user criteria records to a single portal item.

## Procedure

1. In the Service Portal Configuration page \(**Service Portal** &gt; **Service Portal Configuration**\), open the Page Editor.

2. Select a page from the list.

3. Select a page, widget, or widget instance node from the page tree.

4. Under related lists, click **Who Can View** or **Who Cannot View**.

5. Click **New**.

6. Select a criteria from the **Can View** or **Cannot View** list.

Selecting criteria from the **Can View** or **Cannot View** list applies user criteria records created in [Create a user criteria record for Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/service-portal/create-user-criteria-record.md) to the selected page, widget, or widget instance.

7. Click **Save**.

**Parent Topic:**[User criteria for Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/service-portal/user-criteria.md)