Conversational Interfaces release notes

concept brazil Updated Sep 10, 2026 1 min read conversational-interfaces-rn-landing.md
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Conversational Interfaces includes enhancements and changes in the Xanadu release.

Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform.

  • ServiceNow Otto for Virtual Agent release notes
    The ServiceNow® Otto for Virtual Agent application uses large language models (LLMs) to create a natural-language conversational experience that can improve the success of your self-service workflows. See the following sections for release notes by version.
  • Agent Chat release notes
    The ServiceNow® Agent Chat application enables agents to interact directly with end users through chat. See the following sections for release notes by version.

Parent Topic:Features and changes by product

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