AI Experiences release notes

concept brazil Updated Sep 10, 2026 2 min read intelligent-experiences-rn-landing.md
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AI Experiences has new and updated features in the Brazil release.

  • AI Admin Center release notes
    The ServiceNow® AI Admin Center application is a single, AI‑native control hub that brings together other AI capabilities and configuration functions, helping administrators to set up and manage generative‑AI solutions from a unified experience. See the following sections for release notes by version.
  • AI Admin Hub release notes
    With the ServiceNow® AI Admin Hub application (formerly Now Assist Admin Console) you can activate, manage, and monitor AI skills and capabilities. See the following sections for release notes by version.
  • AI Agent Advisor release notes
    The ServiceNow® AI Agent Advisor application is an AI solution that automatically discovers automation opportunities in your instance and helps you to deploy AI agents to implement them. See the following sections for release notes by version.
  • AI Agent Studio release notes
    The ServiceNow® AI agents and AI Agent Studio provide solutions that can perceive the environment, decide, and proactively act to achieve specific goals without the need for constant human oversight. AI Agent Studio was enhanced and updated in the Brazil release.
  • AI Control Tower release notes
    The ServiceNow® AI Control Tower application provides a centralized workspace to track and act on AI governance work across the enterprise. See the following sections for release notes by version.
  • AI Desktop Actions release notes
    The ServiceNow® AI Desktop Actions application enables you to automate repetitive tasks on your desktop and web. These desktop actions are executed by AI agents created in AI Agent Studio.
  • Autonomous Workforce release notes
    Your ServiceNow® Autonomous Workforce is made up of AI specialists, coordinated systems of AI agents that collaborate, reason, and execute end-to-end work as a collective. See the following sections for release notes by version.
  • Natural Language Understanding release notes
    Natural Language Understanding is currently supported for the Brazil release, but it will be deprecated in a future release.
  • Content Understanding
    Now Assist in Document Intelligence is now Content Understanding. The ServiceNow® Content Understanding application brings multimodal generative AI to document and image processing. It extracts key data, answers natural-language questions, and generates summaries from unstructured text, tables, and images. Content Understanding is enhanced and updated in the Brazil release.
  • Knowledge Graph release notes
    The ServiceNow® Knowledge Graph application enables you to create and manage a Knowledge Graph schema for default integrations with ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent. See the following sections for release notes by version.
  • ServiceNow Arc release notes
    The ServiceNow Arc application is a desktop AI agent that plans and runs multistep tasks across your enterprise applications within the governance and security policies your administrators define. See the following sections for release notes by version.

Parent Topic:Features and changes by product

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