Notify release notes

topic brazil Updated Sep 10, 2026 1 min read notify-rn.md

The ServiceNow® Notify application provides support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. See the following sections for release notes by version.

About Notify

Notify provides support for SMS and voice channels on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.
Use and integrate Notify with the third-party service providers as a communication channel to meet with the stakeholders to resolve the incidents.

See Notify for more information.

Activation and other requirements

Activation information

Notify is a ServiceNow AI Platform feature that is active by default.

Accessibility and localization

Accessibility information
- Reflow support for Notify: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.

Parent Topic:ServiceNow AI Platform capabilities release notes

38 lines · 2.1 KB Wrap lines

---
title: Notify release notes
description: The ServiceNow Notify application provides support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. See the following sections for release notes by version.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/release-notes/notify-rn.html
release: brazil
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow AI Platform capabilities release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Notify release notes

The ServiceNow® Notify application provides support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. See the following sections for release notes by version.

## About Notify

-   Notify provides support for SMS and voice channels on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.
-   Use and integrate Notify with the third-party service providers as a communication channel to meet with the stakeholders to resolve the incidents.

See [Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify-landing-page.md) for more information.

## Activation and other requirements

-   **Activation information**

    Notify is a ServiceNow AI Platform feature that is active by default.


## Accessibility and localization

-   **Accessibility information**
    -   Reflow support for Notify: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.

**Parent Topic:**[ServiceNow AI Platform capabilities release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/now-platform-capabilities-rn-landing.md)