ServiceNow AI Platform capabilities release notes

concept brazil Updated Sep 10, 2026 1 min read now-platform-capabilities-rn-landing.md
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ServiceNow AI Platform® capabilities were enhancements and updates in the Brazil release.

Expand the services your system of action delivers with ServiceNow AI Platform capabilities. Activate and configure these optional features to create custom business logic, manage and secure data, and build alternate user interfaces.

  • Configuration Management Database (CMDB) release notes
    The ServiceNow® Configuration Management Database (CMDB) application stores data about the infrastructure of your organization. See the following sections for release notes by version.
  • Knowledge Center release notes
    The ServiceNow® Knowledge Center helps you manage knowledge articles from a single interface. Knowledge Center is available starting with the Australia release. See the following sections for release notes by version.
  • Password Reset release notes
    The ServiceNow® Password Reset application enables you to set up your end users to reset and change their passwords either using self-service or with the help of a service desk agent. See the following sections for release notes by version.
  • Service Catalog release notes
    The ServiceNow® Service Catalog application provides a requester view of available services and products offered by departments within your organization. See the following sections for release notes by version.
  • Notify release notes
    The ServiceNow® Notify application provides support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. See the following sections for release notes by version.
  • Hermes Messaging Service release notes
    The ServiceNow® Hermes application delivers asynchronous event streaming and messaging capabilities for enterprise workflows. See the following sections for release notes by version.
  • Live Connect release notes
    Live Connect (formerly SQL API) provides read-only SQL access to your ServiceNow® tables through ODBC and JDBC drivers. You can write queries, build reports, and analyze data in your existing tools while your security controls continue to apply. See the following sections for release notes by version.

Parent Topic:Features and changes by product

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