Delete or deactivate a store plan
A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state.
Delete a store plan
Select one or more task plan templates in the list and then select Delete. Only task plan templates in the Draft state can be deleted.
Deleting a task plan template requires the sn_task_plan.delete role.
Note: The system displays a confirmation message when deleting a template. When the user confirms the action, the system deletes the task plan template.
Deactivate a store plan
Select the store plan in the list and then select Deactivate to disable the Active field on the Store Plan.
Deactivating a Store plan requires the sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager roles.
Note: The system displays a confirmation message when deactivating a store plan. When the user confirms the action, the system deletes the store plan.
Parent Topic:Manage store plans
--- title: Delete or deactivate a store plan description: A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state. locale: en-US canonical_url: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-deactivate-a-store-plan.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage store plans, Retail] --- # Delete or deactivate a store plan A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state. ## Delete a store plan Select one or more task plan templates in the list and then select **Delete**. Only task plan templates in the Draft state can be deleted. Deleting a task plan template requires the sn\_task\_plan.delete role. **Note:** The system displays a confirmation message when deleting a template. When the user confirms the action, the system deletes the task plan template. ## Deactivate a store plan Select the store plan in the list and then select Deactivate to disable the Active field on the Store Plan. Deactivating a Store plan requires the sn\_rtl\_hq\_ops.agent, sn\_rtl\_hq\_ops.agent\_manager, sn\_rtl\_hq\_ops.location\_manager roles. **Note:** The system displays a confirmation message when deactivating a store plan. When the user confirms the action, the system deletes the store plan. **Parent Topic:**[Manage store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-manage-store-plans.md)
| title | Delete or deactivate a store plan |
| description | A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/retail-industry/rahi-retail-deactivate-a-store-plan.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage store plansRetail |