Manage store plans
concept brazil Updated Sep 10, 2026 1 min read rahi-retail-manage-store-plans.md
Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
- Fulfill In-store operations cases and tasks on the Retail Portal
Use the Retail Portal to review and complete In-store operations cases and tasks generated from store plans, including embedded questionnaires. - Manage store plans to generate cases and tasks
Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. - Monitor a published store plan across multiple stores
Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace. - Clone a store plan
Clone an existing store plan to create a new store plan that includes the items, conditions, and hierarchy. - Delete or deactivate a store plan
A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state. - Track In-store operations cases and tasks
Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress. - Fulfill In-store operations cases and tasks in Retail Mobile
Use Retail Mobile to review, track, and complete In-store operations cases and tasks generated from store plans.
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--- title: Manage store plans description: Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. locale: en-US canonical_url: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-manage-store-plans.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Retail] --- # Manage store plans Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. - **[Fulfill In-store operations cases and tasks on the Retail Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-fulfill-in-store-ops-portal.md)** Use the Retail Portal to review and complete In-store operations cases and tasks generated from store plans, including embedded questionnaires. - **[Manage store plans to generate cases and tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-manage-store-plan-authoring.md)** Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. - **[Monitor a published store plan across multiple stores](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-monitor-published-store-plan.md)** Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace. - **[Clone a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-clone-store-plan.md)** Clone an existing store plan to create a new store plan that includes the items, conditions, and hierarchy. - **[Delete or deactivate a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-deactivate-a-store-plan.md)** A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state. - **[Track In-store operations cases and tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-in-store-ops-track.md)** Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress. - **[Fulfill In-store operations cases and tasks in Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-fulfill-in-store-ops-mobile.md)** Use Retail Mobile to review, track, and complete In-store operations cases and tasks generated from store plans.
| title | Manage store plans |
| description | Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/retail-industry/rahi-retail-manage-store-plans.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Retail |