Track In-store operations cases and tasks

---
title: Track In-store operations cases and tasks
description: Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-in-store-ops-track.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage store plans, Retail]
---

# Track In-store operations cases and tasks

Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress.

-   **[Track an In-store operations case created from a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-track-in-store-case.md)**  
Monitor the progress of an In-store operations case from the CSM/FSM Configurable Workspace.
-   **[Track an In-store operations task created from a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-track-in-store-task.md)**  
Monitor the progress of an In-store operations task from the CSM/FSM Configurable Workspace.
-   **[Track an In-store operations task on Retail mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-track-in-store-tasks-mobile.md)**  
Monitor the progress of an In-store operations task on Retail mobile app.

**Parent Topic:**[Manage store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/retail-industry/rahi-retail-manage-store-plans.md)