View information in a security incident
You can perform several other actions on an existing security incident using the related links.
Before you begin
Role required: sn_si.basic
Procedure
-
If it is not already open, open the security incident you want to update.
-
Within Related Links, you can perform the following tasks,
|
View a list of runbooks available for this security incident. | |
|
Response Workflow |
View any workflow associated with this incident. |
|
Adds a list of observables in comma, new line, tab, or pipe delimited formats. | |
|
Adds the security incident to one or more security cases. You can also create a new security case and add this security incident to it. | |
|
Get QRadar IP Summaries |
If a QRadar integration is available, and contains valid CIs, source, and destination IP addresses, it triggers the QRadar workflows and displays the results in work notes. |
|
Run Orchestration |
Choose and run a Security Operations workflow. |
|
You can view an SLA timeline from a Task SLA record or from an SLA definition. | |
|
Show All Related Lists |
Displays all standard related lists and any lists added manually. Note: Manually added items are available only in this view. |
|
Displays the lists of CIs, users, and services directly affected by this incident | |
|
Displays the lists of related incidents, CIs, users, and groups affected by this incident. | |
|
Displays the lists of observables, indicators, malware, modes and methods, and security scan requests associated with this incident. | |
|
Displays the lists of enrichment data, processes, services, statistics, lookups, firewall logs, and compromised user information associated with this incident. | |
|
Displays the lists of tasks, SLAs, risk score audits, outages, and Exchange searches associated with this incident. | |
|
View Details in External System |
If this security incident was generated from an external application, directly or by events, and a link to the originating data was provided, the View Details in External System action opens the URL. You can view and search through the logs that generated this incident. |
|
If Vulnerability Response is activated, and you have selected at least one affected CI for the security incident, you can submit a scan request to determine what vulnerabilities exist on the CI. |
--- title: View information in a security incident description: You can perform several other actions on an existing security incident using the related links. locale: en-US canonical_url: https://www.servicenow.com/docs/r/security-management/security-incident-response/perform-addtl-tasks-on-si.html release: brazil product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-11-06" reading_time_minutes: 3 breadcrumb: [Managing security incidents and inbound requests, Security Incident Response, Enterprise security case management applications, Security Operations] --- # View information in a security incident You can perform several other actions on an existing security incident using the related links. ## Before you begin Role required: sn\_si.basic ## Procedure 1. If it is not already open, open the security incident you want to update. 2. Within **Related Links**, you can perform the following tasks, <table id="choicetable_k4s_q45_c5"><tbody><tr><td id="d226449e56"> **[View Manual Runbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/setup-assistant-reference.md)** </td><td> View a list of runbooks available for this security incident. </td></tr><tr><td id="d226449e72"> **Response Workflow** </td><td> View any workflow associated with this incident. </td></tr><tr><td id="d226449e81"> **[Add Multiple Observables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/add-multiple-si-observables.md)** </td><td> Adds a list of observables in comma, new line, tab, or pipe delimited formats. </td></tr><tr><td id="d226449e97"> **[Add to Security Case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/case-mgmt.md)** </td><td> Adds the security incident to one or more security cases. You can also create a new security case and add this security incident to it. </td></tr><tr><td id="d226449e115"> **Get QRadar IP Summaries** </td><td> If a QRadar integration is available, and contains valid CIs, source, and destination IP addresses, it triggers the QRadar workflows and displays the results in work notes. </td></tr><tr><td id="d226449e125"> **Run Orchestration** </td><td> Choose and run a Security Operations workflow. </td></tr><tr><td id="d226449e134"> **[View SLA timeline](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/t_ViewSLATimeline.md)** </td><td> You can view an SLA timeline from a Task SLA record or from an SLA definition. </td></tr><tr><td id="d226449e148"> **Show All Related Lists** </td><td> Displays all standard related lists and any lists added manually. **Note:** Manually added items are available only in this view. </td></tr><tr><td id="d226449e160"> **[Show Affected Items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/show-affected-items-for-si.md)** </td><td> Displays the lists of CIs, users, and services directly affected by this incident </td></tr><tr><td id="d226449e176"> **[Show Related Items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/show-related-items-for-si.md)** </td><td> Displays the lists of related incidents, CIs, users, and groups affected by this incident. </td></tr><tr><td id="d226449e192"> **[Show IoC](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/show-ioc-info-for-si.md)** </td><td> Displays the lists of observables, indicators, malware, modes and methods, and security scan requests associated with this incident. </td></tr><tr><td id="d226449e209"> **[Show Enrichment Data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/show-enrich-data-for-si.md)** </td><td> Displays the lists of enrichment data, processes, services, statistics, lookups, firewall logs, and compromised user information associated with this incident. </td></tr><tr><td id="d226449e225"> **[Show Response Tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/show-response-tasks-for-si.md)** </td><td> Displays the lists of tasks, SLAs, risk score audits, outages, and Exchange searches associated with this incident. </td></tr><tr><td id="d226449e241"> **View Details in External System** </td><td> If this security incident was generated from an external application, directly or by events, and a link to the originating data was provided, the **View Details in External System** action opens the URL. You can view and search through the logs that generated this incident. </td></tr><tr><td id="d226449e256"> **[Scan for Vulnerabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/security-incident-response/t_SubmitThrtReqFromSecInc.md)** </td><td> If Vulnerability Response is activated, and you have selected at least one affected CI for the security incident, you can submit a scan request to determine what vulnerabilities exist on the CI. </td></tr></tbody> </table>
| title | View information in a security incident |
| description | You can perform several other actions on an existing security incident using the related links. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/security-management/security-incident-response/perform-addtl-tasks-on-si.html |
| release | brazil |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 3 |
| breadcrumb | Managing security incidents and inbound requestsSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |