Configuring remediation target rules

By configuring remediation target rules, you can set the expected time frame for addressing findings, similar to how service level agreements (SLAs) set deadlines for fixing vulnerabilities.

The base system ships with three remediation target rules that are applicable only for application vulnerable items:

Critical Risk Rating Rule: A remediation target with a 1-Critical risk rating, a remediation target of 15 days, and a reminder of 7 days before the target date.
Medium-High Risk Rating Rule: A remediation target with either a 2-High or 3-Medium risk rating, a remediation target of 30 days, and a reminder of 7 days before the target date.
Less Critical Risk Rating Rule: A remediation target with a 4-Low risk rating, a remediation target of 45 days, and a reminder of 7 days before the target date.

These rules are inactive by default. If you choose to edit one, rather than create a new one, remember to check the Active box before saving. The remediation target and reminder are calculated from the date and time the finding was last opened.

Recalculation of remediation target date

Starting with Unified Security Exposure Management version 30.0.4 and Vulnerability Response version 26.4.4, administrators can configure how the system recalculates the remediation target date when a finding’s risk rating changes.

Under normal conditions, the system calculates the RT date as:

Remediation Target = Target from (date) + Target (days)
When the risk rating changes, the system calculates a new RT date using the following formula. The selected recalculation method determines whether this new date replaces the existing RT date.

Recalculated RT date = Field change time + Target (days)

Field change time captures when the risk rating changed. Target (days) uses SLA of new risk rating.

The following options define how the system applies the recalculated RT date when a risk rating changes:

Recalculation method	Description
Default calculation	Recalculates the RT date using the standard formula (Target from (date) + Target (days)), based on the rule that currently matches the finding's risk rating. The Field change time-based recalculated date is not applied.
Recalculate from risk change date	Updates the Remediation Target date to: Field change time + Target (days) based on the new risk rating.
Recalculate from risk change date and always set to earliest target date	Compares the existing RT date with Field change time + Target (days) and applies the earlier date.
Recalculate from risk change date and set to earliest target date only when risk rating increases	If the risk increases: Compares the existing RT date and the recalculated RT date and applies the earliest date. If the risk decreases: Compares the existing RT date and the recalculated RT date and applies whichever date is later.

For configuration steps, see [Recalculate a remediation target date](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/security-management/vulnerability-response/sem-recalculate-rt-date.md).

Create or edit remediation target rules

Create remediation target rules to ensure the timely remediation of high-risk vulnerabilities by setting up a remediation target rule at the findings level.

Before you begin

Role required: See Access control lists (ACLs) for administration rules

Procedure

Navigate to Workspaces > Security Exposure Management Workspace.
Select Administration in the navigation pane.
Select Review on the Remediation target rules tile.
On the Rules page, select Remediation target in the navigation pane.
Select New.
On the remediation target rule form, enter the required details.

For a full description of each field, see Remediation target rule fields.
Select Save.

This rule goes into effect during the next run of the scheduled job, Evaluate remediation targets or when using the Reapply button on the Remediation target rules list view. The same is true when an existing rule is updated.

Related topics

Create or edit remediation target rules

Recalculate a remediation target date

Examples of recalculating a remediation target date

Recalculate a remediation target date

The remediation target (RT) date defines when a finding must be remediated. Recalculation verifies that RT dates stay accurate and reflect the latest risk rating updates. When a finding’s risk rating changes, the system can recalculate RT dates using the most recent update date, helping maintain accurate SLAs and avoid outdated or overdue target dates.

Before you begin

Note: By default, recalculation applies only to findings that aren’t overdue. To include overdue findings in the recalculation, enable the sn_sec_cmn.evaluate_targetmissed_records system property.

Role required: admin

About this task

[Omitted video] Description: Recalculate remediation target date

Procedure

Navigate to Security Exposure Management > Administration > Remediation Target Rules.
Open an existing rule to make updates.

If you need to create a new rule, select New.

For instructions, see Create or edit a Vulnerability Response remediation target rule.
Select the fields that should trigger recalculation of the remediation target (RT) date.
- In Workspace and Classic view, use the Recalculate when any of these fields change field.
- You can select one or more of the available fields, such as Risk rating and Assignment group. At least one field must be selected for recalculation to occur.
Choose how the system should recalculate the remediation target (RT) date when the risk rating changeswhen a selected field changes.
- In Workspace, this option appears in the Recalculate target date section
- In Classic view, use the Target recalculation method field.

Choice	Description
Default calculation	Recalculates the RT date using the standard formula (Target from (date) + Target (days)), based on the rule that currently matches the finding's risk ratingthe finding. The Field change time-based recalculated date is not applied.
Recalculate from trigger field change date	Updates the Remediation Target date to: Field change time + Target (days) based on the rule that matches the finding's updated values.
Recalculate from risk change date	Updates the Remediation Target date to: Field change time + Target (days) based on the new risk rating.
Recalculate from trigger field change date and always set to the earliest target date	Compares the existing RT date with Field change time + Target (days) and applies the earlier date.
Recalculate from risk change date and always set to earliest target date	Compares the existing RT date with Field change time + Target (days) and applies the earlier date.
Recalculate from risk rating change date and set to the earliest target date only when risk rating increases (available only when Risk rating is selected as a trigger field)	If the risk increases: Compares the existing RT date and the recalculated RT date and applies the earliest date. If the risk decreases: Compares the existing RT date and the recalculated RT date and applies whichever date is farther out (later).
Recalculate from risk change date and set to earliest target date only when risk rating increases	If the risk increases: Compares the existing RT date and the recalculated RT date and applies the earliest date. If the risk decreases: Compares the existing RT date and the recalculated RT date and applies whichever date is farther out (later).

5. Select **Save**.

What to do next

For more information on remediation target rules, see:

Examples of recalculating a remediation target date

The following examples show how the system recalculates the remediation target date based on different rule selections and risk rating changes.

Note: By default, SLAs define the remediation window for each risk level:

Low risk: 30 days
Medium risk: 15 days
High risk: 10 days

Target from (date)	Field change time	Initial risk (Target (days)) → New risk (Target (days))	Existing RT date	Recalculated RT date	What happens
Default calculation
Feb 1	Feb 10	Medium (15 days) → High (10 days)	Feb 16	Feb 11 (applied)	Uses the standard formula with the new risk ratings target days, not the Field change time-based formula: Target from (date) + New risk Target (days) → Feb 1 + 10 = Feb 11.
Recalculate from trigger field change date
Recalculate from risk change date
Feb 1	Feb 10	Medium (15 days) → High (10 days)	Feb 16	Feb 20 (applied)	Uses the recalculation formula: Field change time + Target (days) → Feb 10 + 10 = Feb 20.
Recalculate from trigger field change date and always set to the earliest target date
Recalculate from risk change date and always set to earliest target date
Feb 1	Feb 10	Medium (15 days) → Low (30 days)	Feb 16 (applied)	Mar 12	Compares the existing RT date (Feb 16) with the recalculated date (Feb 10 + 30 = Mar 12) and selects the earliest date → Feb 16.
Recalculate from risk rating change date and set to the earliest target date only when risk rating increases (available only when Risk rating is selected as a trigger field)
Recalculate from risk change date and set to earliest target date only when risk rating increases
Feb 1	Feb 10	Low (30 days) → High (10 days)	Mar 3	Feb 20 (applied)	Because the risk increased, the system compares the existing RT date (Mar 3) with the recalculated date (Feb 20) and applies the earlier date → Feb 20.
Feb 1	Feb 10	High (10 days) → Low (30 days)	Feb 11	Mar 12 (applied)	Because the risk decreased, the system compares the existing RT date (Feb 11) with the recalculated date (Feb 10 + 30 = Mar 12) and applies the later date → Mar 12.

title	Configuring remediation target rules
description	By configuring remediation target rules, you can set the expected time frame for addressing findings, similar to how service level agreements \(SLAs\) set deadlines for fixing vulnerabilities.Create remediation target rules to ensure the timely remediation of high-risk vulnerabilities by setting up a remediation target rule at the findings level.The remediation target \(RT\) date defines when a finding must be remediated. Recalculation verifies that RT dates stay accurate and reflect the latest risk rating updates. When a finding’s risk rating changes, the system can recalculate RT dates using the most recent update date, helping maintain accurate SLAs and avoid outdated or overdue target dates.The following examples show how the system recalculates the remediation target date based on different rule selections and risk rating changes.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/security-management/sem-configure-remediation-target-rules.html
release	brazil
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	10
keywords	Remediation targetRecalculate remediation target date
breadcrumb	Configure rules to manage findingsImplementUnified Security Exposure ManagementSecurity Operations