Reset a certification task

task brazil Updated Sep 10, 2026 1 min read data-certific-reset-task-wrkspc.md

Reset a certification task to restart the certification process for the task. Reset sets all certification results for the task to 'Review not completed', removes any added comments, and adds the task to the list of tasks that need review.

About this task

Resetting a data certification task doesn't affect any field values that were updated during certification.

Before you begin

The task that you want to reset must have at least one attribute that is already reviewed (certified or failed).

Role required: data_manager_user. For information about configuring user assignments for policy tasks, see Create a CMDB Data Manager policy. User with the data_manager_user role should have access to the task to be able to reset it.

Procedure

Locate the task that you want to reset. Navigate to Workspaces > Service Graph Workspace and in the navigation panel select the Tasks icon. In the Tasks navigation panel select Certification and on the Data Certification page, select the Certification tasks tab and then select a certification task.
Select Reset on the task page.
In the Confirm certification task reset dialog box select Confirm.

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---
title: Reset a certification task
description: Reset a certification task to restart the certification process for the task. Reset sets all certification results for the task to 'Review not completed', removes any added comments, and adds the task to the list of tasks that need review.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/data-certific-reset-task-wrkspc.html
release: brazil
product: Configuration Management Database \(CMDB\)
classification: configuration-management-database-cmdb
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Data Certification, CMDB data management, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# Reset a certification task

## About this task

Resetting a data certification task doesn't affect any field values that were updated during certification.

## Before you begin

The task that you want to reset must have at least one attribute that is already reviewed \(certified or failed\).

Role required: data\_manager\_user. For information about configuring user assignments for policy tasks, see [Create a CMDB Data Manager policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configuration-management-database-cmdb/data-manager-create-policy-wrkspc.md). User with the data\_manager\_user role should have access to the task to be able to reset it.

## Procedure

1. Locate the task that you want to reset. Navigate to **Workspaces** &gt; **Service Graph Workspace** and in the navigation panel select the Tasks icon. In the Tasks navigation panel select **Certification** and on the Data Certification page, select the Certification tasks tab and then select a certification task.

2. Select **Reset** on the task page.

3. In the Confirm certification task reset dialog box select **Confirm**.